Agents are ilert’s autonomous components that execute complex reasoning loops and tool calls to perform end-to-end tasks.
They are designed to investigate, act, and collaborate during incidents - securely and transparently.
SRE Agent
Root cause analysis
Resolution and mitigation
Correlates data across logs, metrics, deployments, and GitHub commits to determine root cause.
Executes or suggests mitigation steps (rollback, restart, or PR creation), updates status pages.
Voice Agent
Incident intake and call routing
Handles inbound calls via natural conversation, recognizes intent, gathers context, and routes call by intent.
Last updated 3 months ago
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