Dynatrace

Connect an agent to a Dynatrace environment's MCP server for problems, logs, metrics and entity data.

Dynatrace runs an MCP server per environment, behind its MCP gateway. It gives an agent access to problems, logs, metrics and entity data from your Dynatrace environment. ilert connects to it with a bearer token.

Prerequisites

• A Dynatrace environment with the MCP gateway available
• A platform token with the scopes the tools need, created as described in Dynatrace's Setup guide
• Your environment's MCP Server URL

Unlike Datadog and New Relic, the Dynatrace endpoint is per environment, so you supply it yourself. It follows this shape:

https://{environment}.apps.dynatrace.com/platform-reserved/mcp-gateway/v0.1/servers/dynatrace-mcp/mcp

Replace {environment} with your environment ID. The same URL is shown as a hint under the field in the dialog.

Create the connector

1

Navigate to Connectors in the ilert navigation menu

2

Scroll to the MCP Servers section and click Connect on the Dynatrace MCP Server card

3

Fill in the dialog:

• Name: a name for the connector (defaults to "Dynatrace MCP")
• Server URL: your environment's MCP gateway URL
• Token: the Dynatrace platform token

4

Click Test connection to confirm the URL and token work

5

Click Save

The Server URL must be a public https:// address. A Dynatrace Managed environment that is only reachable inside your network has to be exposed through a public HTTPS hostname first — see Host URL rules.

Connect MCP server with agent

To connect Dynatrace with your AI SRE agent:

1

Navigate to Agents in the ilert navigation menu

2

Open the agent detail view for the agent you want to configure

3

Go to the Tools tab

4

Under the External MCP Servers section, locate the Dynatrace MCP Server row

5

Click Connect

6

In the dialog, choose the Dynatrace connector you created under Select connector (or create one here — the same Server URL and Token fields appear)

7

Click Add

8

Expand the server card to load its tools and enable the ones the agent may use, then save the agent

The Dynatrace integration is now connected and ready to use for root cause analysis.