# Alerting

- [Overview](/alerting/overview.md)
- [How ilert processes events & alerts](/alerting/overview/understanding-event-flows.md): Learn how ilert processes incoming events into alerts and incidents, including grouping, deduplication, aggregation, and suppression mechanisms.
- [ilert sender IDs, domains and IPs](/alerting/overview/phone-numbers.md): Add ilert phone numbers to white lists, ensuring voice alerts reach the responders at the right time. ilert's sender IDs used for outgoing notification (e.g., SMS phone numbers, caller IDs, etc.).
- [SMS and voice alerts in China](/alerting/overview/phone-numbers/sms-and-voice-alerts-in-china.md): You may find information regarding ilert voice and SMS alerts for Chinese landline and mobile devices below.
- [Working with alerts](/alerting/working-with-alerts.md): Filter alerts using dynamic labels and save custom filters for personal or team use to streamline incident response and focus on what matters most.
- [Alert view](/alerting/working-with-alerts/alert-view.md): All alert information and actions related to alerts – on one screen. See the latest deployments, chat with the team and ilert AI, and perform key actions in seconds to resolve issues faster.
- [Merging alerts](/alerting/working-with-alerts/merging-alerts.md): The Alert Merge feature lets you combine multiple existing alerts into a single main alert. It’s designed to help teams reduce noise and consolidate duplicate alerts.
- [Alert source logs](/alerting/working-with-alerts/alert-source-logs.md)
- [Dashboard](/alerting/working-with-alerts/dashboard.md): Build custom dashboards to monitor your team’s key metrics and gain valuable insights into various aspects of ilert.
- [Configure alerting](/alerting/configure-alerting.md)
- [Alert sources](/alerting/configure-alerting/alert-sources.md): Connect your third party tools to ilert.
- [Intelligent alert grouping with ilert AI](/alerting/configure-alerting/alert-sources/using-ilert-ai-for-alert-grouping.md): Use ilert AI to group similar alerts automatically, reducing alert noise and enabling faster identification of root causes.
- [Support hours](/alerting/configure-alerting/support-hours.md): Define support hours in ilert to control when alerts are delivered, ensuring teams receive notifications only during designated on-call periods.
- [Maintenance windows](/alerting/configure-alerting/maintenance-windows.md): Keep your alert sources quiet and service subscribers informed during maintenance.
- [Notification settings](/alerting/configure-alerting/notification-settings.md): Configure how ilert should notify you. Choose the most convenient channels, add contacts, and when you want to be notified.
- [Mute notifications](/alerting/configure-alerting/notification-settings/mute-notifications.md): Activate the Mute Notifications feature to silence all notifications from ilert channels during periods when you're unavailable, such as vacations.
- [Event flows](/alerting/configure-alerting/event-flows.md): Create automated workflows to streamline processing, routing, and escalating events in ilert.
- [Heartbeat monitoring](/alerting/heartbeat-monitoring.md): Set up ilert heartbeat monitoring for the simplest way to monitor service, device, or workflow health.
- [Prometheus Heartbeat Example](/alerting/heartbeat-monitoring/prometheus-heartbeat-example.md): To ensure and monitor the uptime of your Prometheus Alert Manager
- [CLI Heartbeat Examples](/alerting/heartbeat-monitoring/cli-heartbeat-examples.md): Command line interface heartbeat examples
- [Email Heartbeat Example](/alerting/heartbeat-monitoring/email-heartbeat-example.md)
- [Deployment events](/alerting/deployment-events.md): Deployment events bring your CI & CD pipelines to ilert and enrich your alert contexts, reducing MTTR.