# Mute notifications

To enable this feature:

1. Click on your avatar in the top-right corner of the ilert interface.
2. Toggle the 'Mute Notifications' switch to the on position.

<figure><img src="/files/ofUoOa0xaZvGSkHz6IQZ" alt=""><figcaption></figcaption></figure>

**Setting the Quiet Period:**

You can specify the duration for which notifications should be muted:

* For predefined durations, select one of the available options.
* To define a custom period, click 'Custom…' and enter your start and end dates/times.

<figure><img src="/files/Xp8H2tKiMWdX7s1tnyti" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
It is important to know that incoming calls originating from call routing numbers are not muted. We advise to implement schedule overrides as a way to manage these cases.
{% endhint %}

**Visibility to Colleagues:**

When 'Mute Notifications' is active, your avatar will display a crossed-out bell icon. This signals to your team members that you are not receiving notifications during this time.

<figure><img src="/files/I3v4q2Iibzu1QvYcnn8e" alt=""><figcaption></figcaption></figure>

{% embed url="<https://www.youtube.com/watch?v=lWK2nQLRtyE>" %}
Check out our step-by-step tutorial on Youtube
{% endembed %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ilert.com/alerting/configure-alerting/notification-settings/mute-notifications.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
