Mute notifications
Silence every ilert notification channel for a set period — a night off, a flight, a holiday.
Muting stops ilert reaching you on any channel until a time you pick. It is the blunt instrument, deliberately: there is nothing to configure per-channel and nothing to undo afterwards, because it expires on its own.
Turn it on
Click your avatar in the top right.
Toggle Mute notifications.
Under Mute for, pick a preset duration, or Custom … and set an end date and time. The +1 hour, +3 hours and +1 day shortcuts fill it in.
Click Mute notifications.
The dialog states plainly what muting covers:
What muting does and does not do
Silenced
Alert notifications on every channel — push, SMS, phone call, email, WhatsApp, Telegram
Silenced
On-call reminder notifications for your upcoming shifts
Not silenced
Live calls to a call routing number. Someone calling your support line still rings through
Muting does not take you off call.
Alerts are still assigned to you, and escalation still runs its clock against you — you simply are not told. If you are genuinely away, add a schedule override so someone else is on call, and mute on top of that if you want the quiet as well.
Your colleagues can see it
While you are muted, your avatar carries a small crossed-out bell everywhere it appears in ilert — responder lists, schedules, alert timelines. Hovering it shows Muted until and the time. Someone deciding whom to pull into an incident can see at a glance that you will not hear them.
FAQ
Can I end a mute early?
Yes. Open the user menu and toggle Mute notifications off.
Can an admin mute someone else?
No. Muting is yours alone. An admin can change another user's notification rules, but not mute them.
Does muting stop alerts from being created?
No. Alerts are created, assigned and escalated exactly as usual. Muting only suppresses the notifications that would have reached you. To stop alerts being created, use a maintenance window.
Which plans include this?
All of them, including Free.
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