# ilert sender IDs, domains and IPs

You can find information on our domains, notification email addresses, phone numbers below. We suggest whitelisting these in your tools and email clients.

## SMS phone numbers <a href="#sms-alerts" id="sms-alerts"></a>

The number that ilert uses to send SMS notifications depends on the target country:

| Country           | Number                                                                                              |
| ----------------- | --------------------------------------------------------------------------------------------------- |
| USA and Canada    | <p>+1 256 391 4978</p><p>+1 240 258 2894<br>+1 267 6696969</p>                                      |
| Germany           | <p>+49 157 3598 1212</p><p>+49 157 3598 3922</p><p>+49 157 3598 7811</p>                            |
| Austria           | +43 676 800 104 503                                                                                 |
| Switzerland       | +41 798 076 081                                                                                     |
| United Kingdom    | +44 7723 487 389                                                                                    |
| Australia         | +61 480 020 343                                                                                     |
| Belgium           | +32 460 229 075                                                                                     |
| Sweden            | +46 79 064 52 58                                                                                    |
| Chile             | +56 9 3761 0047                                                                                     |
| Netherlands       | <p>+31 97014201761</p><p>+31 97010252693<br>+31 97010241585 <strong>(also used for DE)</strong></p> |
| Poland            | +48 732 230 768                                                                                     |
| Rest of the world | <p>+1 256 391 4978</p><p>+1 240 258 2894</p>                                                        |

## Phone call numbers <a href="#voice-alerts" id="voice-alerts"></a>

The number that ilert uses to send voice notifications depends on the target country:

| Country           | Number                                                                                                                                                                                                   | Description                                                    |
| ----------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------- |
| USA and Canada    | <p>+1 240 258 2894<br>+1 267 6696969</p>                                                                                                                                                                 | <p>-<br>starting March 1st, 2022</p>                           |
| Germany           | <p>+49 157 3598 1212<br>+49 221 96303220</p>                                                                                                                                                             | <p>-<br>starting March 1st, 2022</p>                           |
| United Kingdom    | +44 7723 487389                                                                                                                                                                                          | starting December 1st, 2020                                    |
| Australia         | +61 480 020 343                                                                                                                                                                                          | starting December 1st, 2020                                    |
| Belgium           | +32 460 22 90 75                                                                                                                                                                                         | starting December 1st, 2020                                    |
| Netherlands       | <p>+31 97010252693<br>+31 97010241585 (<strong>also used for DE)</strong></p>                                                                                                                            | <p>starting December 1st, 2020<br>starting March 1st, 2022</p> |
| China             | <p>+1 2015026675</p><p>+1 2015026789</p><p>+1 2015026758</p><p>+1 2015026740</p><p>+1 2015026791</p><p>+1 2015026741</p><p>+1 2015026755</p><p>+1 2015026807</p><p>+1 2015026760</p><p>+1 2015026764</p> | rotated on 28.07.2023                                          |
| Rest of the world | +49 157 3598 1212                                                                                                                                                                                        |                                                                |

## Email addresses <a href="#email-services" id="email-services"></a>

<table><thead><tr><th width="212">Name</th><th width="251.66666666666669">Description</th><th>Email</th></tr></thead><tbody><tr><td>Notifications</td><td>Email notifications sent by ilert</td><td>notifications@ilertnow.com</td></tr><tr><td>Incoming Emails</td><td>Emails sent by your tools to trigger alerts in ilert</td><td><ul><li>{alert-source}@{your-domain}.ilertnow.com</li><li>{alert-source}@{your-domain}.ilertnotify.com</li></ul></td></tr><tr><td>Help &#x26; Support</td><td>Our support email</td><td>support@ilert.com</td></tr></tbody></table>

## Domains <a href="#web-services" id="web-services"></a>

| Name                                 | URL                                                           |
| ------------------------------------ | ------------------------------------------------------------- |
| Web application                      | <https://app.ilert.com> and <https://your-domain.ilert.com>   |
| API                                  | [https://api.ilert.com/api](https://api.ilert.com/api/v1)     |
| Incoming Heartbeat Pings             | [https://beat.ilert.com](https://beat.ilert.com/)             |
| Status Pages without a custom domain | [https://your-domain.ilert.io](https://your-domain.ilert.io/) |
| Website                              | <https://www.ilert.com>                                       |
| Documentation                        | <https://docs.ilert.com>                                      |
| Service Status                       | [http://status.ilert.com](https://status.ilert.com/)          |

## IP addresses <a href="#email-services" id="email-services"></a>

### Inbound <a href="#email-services" id="email-services"></a>

ilert's inbound architecture is highly distributed and spread across different data centers and regions. While it is possible to temporarily whitelist the IP blocks used, it is not recommended to do so. Inbound IPs are dynamic and, though mostly reserved, might change at any time.

### Outgoing webhooks (alert actions) <a href="#email-services" id="email-services"></a>

ilert uses flexible serverless infrastructures to provide webhooks in regions around the world. We offer static IP addresses to our[ Scale plan](https://www.ilert.com/pricing) customers. Please, reach out to our [support](broken://pages/-MA0haGzw_vocetU3uxE#support) if you are interested in using static IPs in case firewall whitelisting is required for your use case.

<table><thead><tr><th>Address</th><th width="279.6666666666667">Region</th><th>Description</th></tr></thead><tbody><tr><td>18.159.7.25</td><td>Frankfurt</td><td>webhooks</td></tr><tr><td>3.123.64.23</td><td>Frankfurt</td><td>webhooks</td></tr><tr><td>54.73.206.214</td><td>Dublin</td><td>webhooks</td></tr><tr><td>52.215.200.26</td><td>Dublin</td><td>webhooks</td></tr></tbody></table>

Additional IPs of **other regions e.g. US** will be provided on request.


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