For the complete documentation index, see llms.txt. This page is also available as Markdown.

September 2026

New features and improvements

  • πŸŽ‰ AI SRE is now generally available β€” investigations have left beta. Every paid plan now includes a monthly allotment of AI credits, shared between AI SRE investigations and the AI voice agent, and you can add recurring credit upgrades if your team needs more

  • πŸŽ‰ Service topology and the Service Health dashboard are now generally available β€” after the closed beta we started in July, every team can now explore its own live service graph, built automatically from the traces your telemetry sources receive, to understand blast radius and likely root cause during an incident

  • πŸŽ‰ We introduced Global Actions (closed beta) β€” standalone outbound actions that react to alert and incident lifecycle events, built from a catalog of action templates. The first templates cover Jira, Zendesk, Zammad, GitHub, Mattermost and Discord

  • AI SRE investigations are easier to steer: chat messages you send while an investigation is running are queued as additional context, Interrupt lets your message take over right away, and Stop simply stops. The agent creation wizard got a refreshed layout, and the AWS MCP connection now also supports key-pair authentication

  • Dark mode now offers a Light / Dark / Follow system preference

  • The alert list filters moved into a filter flyout, giving the list more room β€” your saved filters stay one click away

  • The outbound email alert action now supports templating in the To, CC and BCC fields

  • The ilert incidents alert action is now called Update status page, making clear that it publishes a status update

  • Telemetry sources and the services they discovered now link to each other, so you can jump from a telemetry source to its services and back

  • The call flow route call node now uses the new multi-entity picker, letting you filter targets by users, schedules and teams

  • Edit views now warn responders before they remove the team that grants them permission to manage a resource

  • Notifications for newly created incidents no longer read "New update"

  • All users have moved to the vertical navigation; the old horizontal navigation has been retired

  • Mobile: the apps now reopen where you left off, clearly show when you are offline, and display an incident's conference bridge so you can join the call from your phone. The iOS app now requires iOS 15 or later

Integration updates

  • We have introduced new inbound integrations: Tideways and Bleemeo

Last updated

Was this helpful?