# February 2021

### New features

* [Advanced support hours routing](broken://spaces/-M76ygPnS4HUcFSX8ulm/pages/-MUUR1suT5aTMe6pMFlC) for call routing numbers
* Auto provision [teams and mobile](/users-and-access-management/single-sign-on/auto-provisioning-users-and-teams.md) numbers with SSO

### New and updated integrations

* New: [Zammad Inbound](https://github.com/iLert/docs/blob/master/changelog/broken-reference/README.md) and [Outbound](/integrations/outbound-integrations/zammad.md) Integration
* New: [Mattermost Outbound](/integrations/outbound-integrations/mattermost.md) Integration
* New: [Splunk Inbound](/integrations/inbound-integrations/splunk.md) Integration
* New: [Elastic Search Guard Inbound](/integrations/inbound-integrations/search-guard.md) Integration
* New: [ServiceNow Inbound](https://github.com/iLert/docs/blob/master/changelog/broken-reference/README.md) Integration
* Updated PRTG integration: custom alert summary and details based on PRTG placeholders.

### Improvements

* Call Routing Number User Interface rework


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