October 2023

New features and improvemens

• Support hours have been moved out of alert sources into their own entity, you can now share a support hour across multiple sources and use team ownerships to controll access

• We have added a new Mute notifications feature in web and mobile app, responders can now mute their notifications for specified or customized time periods

• The AI assisted incident postmortems feature has reached closed BETA, reach out if you are interested in using before its GA

• We have introduced a feature that autmatically archives historical layers of large repeating on-call schedules, to keep performance steady no matter the use-case

• Integration icon and logo generation has been reworked for web and mobile to improve performance of the UI

• Reworked SMS notifications to allow for a better focus on alert summary content

• Alerts in state ACCEPTED may now be accepted by responders that are not yet added to the responder list of the alert

New and updated integrations

• Auvik alert creation has been improved (new fields)

• The Grafana inbound integration now supports custom priority mapping based on label values

ChatOps

• The Microsoft Teams bot now supports a new who is on call command (@iLert oncall) that can be customized for teams and channels using a Microsoft Teams alert source

• The Microsoft Teams Activity Feed display information for the bot's cards has been improved

Terraform

• New alert action filter types have been added

• Alert source templates (text form) are now available in Terraform

• delayMin field for escalation policies

• New alert source time based grouping options are now available in Terraform