March 2024
New features and improvements
We have launched Call Flows aka Call Routing 2.0 as closed BETA for selected customers, offering a completely new way to build and configure your call routing experience, reach out if you wish to join the BETA
AI assisted schedule creation is now in open BETA
We have added a new UI for Account owners and Admins to get information on the current plan, quota and usage of the account (find it via: Navigation -> Cog -> Usage and limits)
Public status pages now remind subscribers of their missing opt-in up to 1 week
Public status page subscriptions can now apply a filter to choose to subscribe to specific services only
We have added a new inbound integration: HaloITSM
We have added a new inbound integration: Kibana
We have reworked the Elastic Watcher integration
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