> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/changelog/2026/march-2026.md).

# March 2026

### New features and improvements

* We added support for **multiple routing keys per escalation policy and event**, enabling more flexible routing setups
* We released new **API endpoints for escalation policies** to `/resolve` by routing key and to set `/level` to overwrite a specific escalation level, this also allows `ilagent` now to automatically sync policies based on Kafka or MQTT streams
* We rebuilt the **Call flow Voicemail node** to support multilanguage transcriptions (this previously only supported english)
* We enhanced the **Maintenance window API** with additional filters for services, sources, from, until, and state, these also enhance the UI options now
* We launched a new **Clickhouse backend for alert-reports**, heavily reducing loading times, and added label filters for alert-reports
* We expanded **ManagedBy** Terraform tracking and export to Call flows and Event flows
* **AI SRE** (beta): we retired the legacy AlertInvestigation and rewired **RcaPolicy to RootCauseInvestigation** for a cleaner root cause analysis experience
* We added **self-service payment via invoice** as an additional payment option
* We added custom **HTTP header** handling for more flexible webhook outbound integrations
* The **mobile app** now supports bulk accept and resolve operations for alerts — long-press a list item to enter multi-select

### Integration updates

* We have introduced a new **Google Chat alert source** to customize ChatOps alert creation
* We have introduced a new **Pulsetic** inbound integration
* We added **severity support** to the ServiceNow, PRTG, Prometheus, Autotask and Jira event converters
* We added **event tags to ilert label conversion** in the Zabbix integration

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