# Create a space for an existing alert in Google Chat

{% hint style="info" %}
**Connect your Google Workspace with ilert first**

Before you proceed, please make sure that a super administrator has admin-installed the ilert app for your Google Workspace ([Install Marketplace apps for your organization - Google Workspace Admin Help](https://support.google.com/a/answer/172482))
{% endhint %}

Our Google Chat connector allows you to create a space for an existing alert in Google Chat, making it even easier for your team to discuss incidents in a more isolated environment.

## Create a Google Chat space

1. On the alert list, navigate to the desired alert for which you want to create a space, and click **Create Google Chat space**.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FRTOYD6Zm0JLz06aPKX5u%2Fgoogle-chat-create-space.png?alt=media&#x26;token=c29d227f-6d9a-41fc-a6f1-5f9fb5431a31" alt="" width="563"><figcaption></figcaption></figure>

2. Enter a space name and click **Create Google Chat space**.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FJZnqhaLzUroayBMA4Jmc%2Fgoogle-chat-space-enter-name.png?alt=media&#x26;token=e757ba47-9e75-4c65-b0d5-4ceef79f6772" alt="" width="375"><figcaption></figcaption></figure>

3. You can now view the created space by clicking on **View Google Chat space**.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FKfU3YlqY3WyYF4nPXHvd%2Fgoogle-chat-view-space.png?alt=media&#x26;token=302a652a-54a6-4ded-a063-224512f173f9" alt="" width="563"><figcaption></figcaption></figure>

4. Responders are invited to the space and can see the alert.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FGgQnuFbZhOeb2EJTUgia%2Fgoogle-chat-attached-space.png?alt=media&#x26;token=75a20019-6a20-44b3-b378-c88ad82b0466" alt="" width="563"><figcaption></figcaption></figure>

## **Detaching a Google Chat space from an alert**

1. On the alert list, navigate to the desired alert for which you want to detach a space.
2. Hover over the **View Google Chat space** area and click on the small “x”.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FrVdParZG7n7FA0zDl9y5%2Fgoogle-chat-detach-space.png?alt=media&#x26;token=710e5d34-ea58-4938-acac-57b30ea2ba6e" alt="" width="563"><figcaption></figcaption></figure>

3. After detaching an alert from a space, a message will be sent to the detached space.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FPofukKCo5Ydn7pS5JHAp%2Fgoogle-chat-space-detached-message.png?alt=media&#x26;token=9c7344bf-2e57-47a7-8e2d-74b3b0fc5c6f" alt="" width="563"><figcaption></figcaption></figure>

## **Troubleshooting**

### Space creation requires re-authorization <a href="#re-authorize" id="re-authorize"></a>

If you see an error that says, *“Creating a channel is a new feature, which requires additional permissions, please re-authorize your bot in your connector settings.”* You have to re-authorize the ilert app for your Google Workspace as a super administrator.

<figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FAm9mcmZgmhQZIpDESlmn%2Fimage.png?alt=media&#x26;token=d87ec0ce-7914-4a09-a295-8e8102d9d361" alt=""><figcaption></figcaption></figure>

1. Go to [Apps > Google Workspace Marketplace apps > Apps list](https://admin.google.com/ac/apps/gmail/marketplace/domaininstall).
2. Review and grant the unauthorized scopes. If you cannot grant access, please uninstall and reinstall the app.
