# Create a space for an existing alert in Google Chat

{% hint style="info" %}
**Connect your Google Workspace with ilert first**

Before you proceed, please make sure that a super administrator has admin-installed the ilert app for your Google Workspace ([Install Marketplace apps for your organization - Google Workspace Admin Help](https://support.google.com/a/answer/172482))
{% endhint %}

Our Google Chat connector allows you to create a space for an existing alert in Google Chat, making it even easier for your team to discuss incidents in a more isolated environment.

## Create a Google Chat space

1. On the alert list, navigate to the desired alert for which you want to create a space, and click **Create Google Chat space**.

<figure><img src="/files/bwQZVGHK9AJwFaKdg5S6" alt="" width="563"><figcaption></figcaption></figure>

2. Enter a space name and click **Create Google Chat space**.

<figure><img src="/files/TUoRijohv30y2SOcM6Jm" alt="" width="375"><figcaption></figcaption></figure>

3. You can now view the created space by clicking on **View Google Chat space**.

<figure><img src="/files/ZWcK9Z2UpwUd916zWuOM" alt="" width="563"><figcaption></figcaption></figure>

4. Responders are invited to the space and can see the alert.

<figure><img src="/files/BExVLQBAIbWFpJE5kDUM" alt="" width="563"><figcaption></figcaption></figure>

## **Detaching a Google Chat space from an alert**

1. On the alert list, navigate to the desired alert for which you want to detach a space.
2. Hover over the **View Google Chat space** area and click on the small “x”.

<figure><img src="/files/EDUwRUHZZXvjj1pdgK71" alt="" width="563"><figcaption></figcaption></figure>

3. After detaching an alert from a space, a message will be sent to the detached space.

<figure><img src="/files/4JftR1kMkwzLk8sGdN09" alt="" width="563"><figcaption></figcaption></figure>

## **Troubleshooting**

### Space creation requires re-authorization <a href="#re-authorize" id="re-authorize"></a>

If you see an error that says, *“Creating a channel is a new feature, which requires additional permissions, please re-authorize your bot in your connector settings.”* You have to re-authorize the ilert app for your Google Workspace as a super administrator.

<figure><img src="/files/24HAozIWDTebemez355d" alt=""><figcaption></figcaption></figure>

1. Go to [Apps > Google Workspace Marketplace apps > Apps list](https://admin.google.com/ac/apps/gmail/marketplace/domaininstall).
2. Review and grant the unauthorized scopes. If you cannot grant access, please uninstall and reinstall the app.


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