Create a space for an existing alert in Google Chat

The ilert Google Chat integration makes it easier to collaborate on incidents by creating a dedicated Google Chat space.

Connect your Google Workspace with ilert first

Before you proceed, please make sure that a super administrator has admin-installed the ilert app for your Google Workspace (Install Marketplace apps for your organization - Google Workspace Admin Help)

Our Google Chat connector allows you to create a space for an existing alert in Google Chat, making it even easier for your team to discuss incidents in a more isolated environment.

Create a Google Chat space

1. On the alert list, navigate to the desired alert for which you want to create a space, and click Create Google Chat space.

1. Enter a space name and click Create Google Chat space.

1. You can now view the created space by clicking on View Google Chat space.

1. Responders are invited to the space and can see the alert.

Detaching a Google Chat space from an alert

1. On the alert list, navigate to the desired alert for which you want to detach a space.
2. Hover over the View Google Chat space area and click on the small “x”.

1. After detaching an alert from a space, a message will be sent to the detached space.

Troubleshooting

Space creation requires re-authorization

If you see an error that says, “Creating a channel is a new feature, which requires additional permissions, please re-authorize your bot in your connector settings.” You have to re-authorize the ilert app for your Google Workspace as a super administrator.

1. Go to Apps > Google Workspace Marketplace apps > Apps list.
2. Review and grant the unauthorized scopes. If you cannot grant access, please uninstall and reinstall the app.