Microsoft Teams Integration via Workflows

The ilert Microsoft Teams Integration helps you to bring alerts into your channels without installing the app.

If possible we suggest to use iLert's Microsoft Teams Bot for the setup, this guide and integration is only suggested in case you do not want to grant any permissions to ilert

In Microsoft Teams: Add a workflow to a channel

Admin permission required

To set up the integration, you must have admin rights in ilert.

1. Select the channel in which you want to publish ilert Alerts and click ... -> Connectors

1. Type webhook in the search field and click on the Webhook Template

1. Name your workflow and click on Next

1. Review details and click on Add workflow.

1. On the next page copy the workflow URL and click Done.

1. Your connector has now been set up. You will need the URL from step 4 in ilert.

In ilert: Create the Microsoft Teams Alert Action and link it to the alert source

1. Go to the Alert Sources → Alert Actions page and click on the Create new alert action button

1. Select Microsoft Teams as Type and choose Use webhook option. Then click on the Next button.

1. On the next page choose the alert source whose alerts you want to publish to Microsoft Teams, choose Trigger Events and click on the Next button

1. On the next page name the alert action, enter the URL from above and click on the Save button.

1. Finished! Your Microsoft Teams via Workflows integration is set up.

FAQ

Can I link multiple Microsoft Teams Spaces to an ilert account?

Yes.

Are updates to an alert published on the Microsoft Teams channel?

Yes, the following updates to an alert are currently being released:

• Escalations : An alert is assigned to another user through an automatic escalation.

• Manual Assignments : An alert is manually assigned to someone.

• Actions : An alert is accepted or resolved.