# Incidents & status pages

- [Getting started](https://docs.ilert.com/incidents-and-status-pages/getting-started.md): Coordinate your incident response and keep users informed with ilert's incidents, status updates, services, and status pages.
- [Services](https://docs.ilert.com/incidents-and-status-pages/services.md): Define and manage services in ilert to reflect availability status and impact across incidents and status pages.
- [Incidents](https://docs.ilert.com/incidents-and-status-pages/incidents.md): Declare and coordinate incidents in ilert to organize your response, page responders, track a timeline, and keep stakeholders informed.
- [Declare an incident](https://docs.ilert.com/incidents-and-status-pages/incidents/declare-an-incident.md): Declare an incident in ilert from scratch or from an alert, and link the alerts that contributed to it.
- [Responders and paging](https://docs.ilert.com/incidents-and-status-pages/incidents/responders-and-paging.md): Page the right people to an incident in ilert and manage who is responding and who is watching.
- [Incident timeline and comments](https://docs.ilert.com/incidents-and-status-pages/incidents/incident-timeline-and-comments.md): Follow the incident timeline in ilert, add comments to keep your team aligned, and communicate publicly with status updates.
- [Incident channels](https://docs.ilert.com/incidents-and-status-pages/incidents/incident-channels.md): Connect a Slack, Microsoft Teams, or Google Chat channel to an incident in ilert for real-time coordination.
- [Status updates](https://docs.ilert.com/incidents-and-status-pages/status-updates.md): Post status updates in ilert to communicate the state of an incident to your users and stakeholders on your status pages.
- [AI status update generation](https://docs.ilert.com/incidents-and-status-pages/status-updates/generating-incidents-using-ai.md): Leverage ilert AI to craft timely status updates, reducing manual effort and improving communication with stakeholders during incident response.
- [AI for post-mortem generation](https://docs.ilert.com/incidents-and-status-pages/status-updates/generating-incident-updates-through-ai.md)
- [Status pages](https://docs.ilert.com/incidents-and-status-pages/status-pages.md): Build customizable status pages in ilert to provide transparent, real-time incident updates and uptime status to external stakeholders.
- [Status page layout](https://docs.ilert.com/incidents-and-status-pages/status-pages/status-page-layout.md): Customize your status page’s appearance, organize services into groups, select embed options for your website, and use the announcement bar to share important updates.
- [Public vs private status pages](https://docs.ilert.com/incidents-and-status-pages/status-pages/public-vs-private-status-pages.md): Compare public vs private status pages in ilert to determine which audience gets visibility into incident updates and maintenance notices.
- [Audience-specific status page](https://docs.ilert.com/incidents-and-status-pages/status-pages/audience-specific-status-page.md): Create audience‑specific status pages in ilert tailored to different stakeholder groups with custom branding and messaging.
- [Metrics](https://docs.ilert.com/incidents-and-status-pages/metrics.md): Provide basic information about the health of your services by including metrics in status pages
- [Import metrics from Datadog](https://docs.ilert.com/incidents-and-status-pages/metrics/import-metrics-from-datadog.md): Seamlessly import Datadog metrics into ilert to visualize SLOs, automate incident alerts, and keep status pages up to date.
- [Import metrics from Prometheus](https://docs.ilert.com/incidents-and-status-pages/metrics/import-metrics-from-prometheus.md): Import metrics from Prometheus into ilert to visualise data and make it available on a status page.


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