> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/incidents-and-status-pages/status-pages/public-vs-private-status-pages.md).

# Public vs private status pages

Status pages in ilert can either be private or public. You can change the page type at any time until the page was activated. Once activated, the page type cannot be changed. The table below compares both page types:

|                                                   | Public page                                                         | Private page                                                                                                                                                          |
| ------------------------------------------------- | ------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Use case**                                      | For public incident communication with external users and customers | For private incident communication with employees, customers or partners that either have an ilert account, a whitelisted IP address or email address / email domain. |
| **Visibility**                                    | Publicly visible on the internet                                    | Visible to authenticated ilert users only or to users with whitelisted IP addresses or email addresses / domains                                                      |
| **Supports custom domains with SSL**              | :white\_check\_mark:                                                | :white\_check\_mark:                                                                                                                                                  |
| **Supports IP Whitelist**                         | :x:                                                                 | :white\_check\_mark:                                                                                                                                                  |
| **Supports whitelisted emails and email domains** | :x:                                                                 | :white\_check\_mark:                                                                                                                                                  |

{% hint style="info" %}
**Viewing a private page does not require a full user license**

Choose **Stakeholder** when the point is to restrict what someone can see. Otherwise **Viewer** is the cheaper and simpler option.
{% endhint %}

| License                                                                               | Scope                                                     | Cost                         |
| ------------------------------------------------------------------------------------- | --------------------------------------------------------- | ---------------------------- |
| [Viewer](/users-and-access-management/user-roles-and-permissions.md#viewer)           | Account-wide read-only access                             | Free and unlimited           |
| [Stakeholder](/users-and-access-management/user-roles-and-permissions.md#stakeholder) | Only the status pages and services granted to their teams | Scale plan, sold in packages |

## Private status page authentication options

Only authenticated users can view ilert's private status pages. To adjust access, navigate to **Status Pages -> Authentication**, and select one or several authentication methods.

* **Accessible to all users of your account**: All users with any roles will have access to the chosen status page. Please note that the page will be visible even if it belongs to a private team.
* **IP whitelist:** Specify IP addresses, and users without an ilert account will be able to see the status page.
* **Passwordless email login**: Enter email addresses and/or domains that should have access to your status page.


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