Public vs private status pages

Compare public vs private status pages in ilert to determine which audience gets visibility into incident updates and maintenance notices.

Status pages in ilert can either be private or public. You can change the page type at any time until the page was activated. Once activated, the page type cannot be changed. The table below compares both page types:

	Public page	Private page
Use case	For public incident communication with external users and customers	For private incident communication with employees, customers or partners that either have an ilert account, a whitelisted IP address or email address / email domain.
Visibility	Publicly visible on the internet	Visible to authenticated ilert users only or to users with whitelisted IP addresses or email addresses / domains
Supports custom domains with SSL	✅	✅
Supports IP Whitelist	❌	✅
Supports whitelisted emails and email domains	❌	✅

Viewing a private page does not require a full user license

Choose Stakeholder when the point is to restrict what someone can see. Otherwise Viewer is the cheaper and simpler option.

License	Scope	Cost
Viewer	Account-wide read-only access	Free and unlimited
Stakeholder	Only the status pages and services granted to their teams	Scale plan, sold in packages

Private status page authentication options

Only authenticated users can view ilert's private status pages. To adjust access, navigate to Status Pages -> Authentication, and select one or several authentication methods.

• Accessible to all users of your account: All users with any roles will have access to the chosen status page. Please note that the page will be visible even if it belongs to a private team.
• IP whitelist: Specify IP addresses, and users without an ilert account will be able to see the status page.
• Passwordless email login: Enter email addresses and/or domains that should have access to your status page.