# Catchpoint Integration

[Catchpoint](https://www.catchpoint.com) is a comprehensive platform offering a suite of internet performance monitoring tools designed to provide complete, actionable insights and visibility into an organization's entire digital ecosystem.

With ilert integration for Catchpoin, you can enable multi-channel alerting for Catchpoint issues, assign them to specific team members, and use on-call schedules for uninterrupted observation of your system.

## In ilert: Create a Catchpoint alert source

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="/files/rmL9OoRxcWnDwcJZQm4Y" alt=""><figcaption></figcaption></figure>
2. Search for **Catchpoint** in the search field, click on the Catchpoint tile and click on **Next**.

   <figure><img src="/files/1WoRRYB5U40PbeMJ7Hit" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="/files/y4Bakf2apGhBN56U8ZPR" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](/alerting/configure-alerting/alert-sources.md#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.

   <figure><img src="/files/nTlB0ZCIW1SP3dj6P9nO" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="/files/iFF3BpyuIYMi49K1j7uk" alt=""><figcaption></figcaption></figure>

## In Catchpoint: Add an alert webhook

1. In the sidebar click on **Settings** -> **API**.

<figure><img src="/files/l6Fd1rjChD9L8N74XWiS" alt="" width="262"><figcaption></figcaption></figure>

2. Enable **Alert Webhook**.
3. Enter a **Name** and the previous generated alert source **URL** into the fields.
4. Select Template as **Format**.

<figure><img src="/files/EZFzRKOpY3Qbvsac0wMw" alt=""><figcaption></figcaption></figure>

5. Add a new template.
6. Enter a **Name** for the template.
7. Select JSON as **Format**.
8. Copy and paste following payload into the **Template** field:

```
{
    "eventType": "${switch(${notificationLevelId},'0','ALERT','1','ALERT','3','RESOLVE')}",
    "alertKey": "${alertInitialTriggerDateUtcEpoch}_${AlertType}_${divisionName}_${productName}_${testName}",
    "summary": "Catchpoint ${AlertType} in ${divisionName} - ${testName} ${if(${AlertTypeId} != '7', - [${nodeDetails(${nodePageFailureErrorCode})}] - ${nodeDetails(${nodePageFailureErrorCodeDesc})})}",
    "details": "There is an ${InitialNotificationlevelText} Catchpoint ${AlertType} in\nDivision: ${divisionName}\nProduct: ${productName}\nTestName: ${testName}\nStatus: ${switch('${notificationLevelId}','0','WARNING','1','CRITICAL','3','IMPROVED')}\n Scatterplot: ${scatterplotChartURL}",
    "scatterPlotUrl": "${scatterplotChartURL}",
    "priority": "${switch(${notificationLevelId},'0','LOW','1','HIGH','')}"
}
```

<figure><img src="/files/dudmDAshB9P3MHso2oPU" alt=""><figcaption></figcaption></figure>

9. Save the alert webhook.

## FAQ <a href="#faq" id="faq"></a>

#### **Will alerts in ilert be resolved automatically?**

Yes, as soon as a test or an alert in Catchpoint is resolved, the associated alert in ilert will be resolved automatically.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ilert.com/integrations/inbound-integrations/catchpoint.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.