Catchpoint Integration
The ilert Catchpoint Integration helps you to easily connect ilert with Catchpoint.
Catchpoint is a comprehensive platform offering a suite of internet performance monitoring tools designed to provide complete, actionable insights and visibility into an organization's entire digital ecosystem.
With ilert integration for Catchpoin, you can enable multi-channel alerting for Catchpoint issues, assign them to specific team members, and use on-call schedules for uninterrupted observation of your system.
In ilert: Create a Catchpoint alert source
Go to Alerting → Alert sources and click Create new alert source.
Search for Catchpoint, click its tile, and click Next.
Give your alert source a name, optionally assign teams, and click Next.
Choose who gets notified: select Use existing escalation policy and pick a policy, or Generate new escalation policy to start with a basic one that notifies you first. Click Next.
Pick an existing escalation policy, or generate a basic one without leaving the wizard. Select Default grouping and click Continue setup. It groups events by the alert key the integration sets; the other grouping options are easier to judge once events are arriving.
The next page shows more settings, such as notification priority and alert templates. Click Finish setup for now; you can change them later.
On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.
In Catchpoint: Add an alert webhook
In the sidebar click on Settings -> API.
Enable Alert Webhook.
Enter a Name and the previous generated alert source URL into the fields.
Select Template as Format.
Add a new template.
Enter a Name for the template.
Select JSON as Format.
Copy and paste following payload into the Template field:
Save the alert webhook.
FAQ
Will alerts in ilert be resolved automatically?
Yes, as soon as a test or an alert in Catchpoint is resolved, the associated alert in ilert will be resolved automatically.
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