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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Dynatrace Integration

The ilert Dynatrace integration helps you to easily connect ilert with Dynatrace.

With the ilert Dynatrace integration, you can add alerts in ilert based on problems from Dynatrace. ilert is now available as a native app in the Dynatrace Hub, so you can install it directly in Dynatrace and forward problems to ilert through a workflow — no custom HTTP request template required.

In ilert: Create a Dynatrace alert source

  1. Go to Alert sources --> Alert sources and click on Create new alert source

  2. Search for Dynatrace in the search field, click on the Dynatrace tile and click on Next.

  3. Give your alert source a name, optionally assign teams and click Next.

  4. Select an escalation policy by creating a new one or assigning an existing one.

  5. Select you Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.

  6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on Finish setup for now.

  7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

In Dynatrace: Install and configure the ilert app

  1. In Dynatrace, click on Hub, search for the ilert app and click Install.

  1. Go to Settings.

  1. Open Apps --> ilert connections.

  1. Click Add item, choose a name and paste the webhook URL generated in the previous ilert step. Click Save.

  1. Go to Workflows.

  1. Add a Problem trigger.

  1. Edit the relevant trigger settings to match the problems you want to forward to ilert.

  1. Click Add action.

  1. Under the ilert app, choose the Send event in ilert action.

  1. Configure the action settings (select the ilert connection you created), then Save and Deploy the workflow.

The integration is now set up. Dynatrace problems that match your workflow trigger will create alerts in ilert.

FAQ

Will alerts in ilert be resolved automatically?

Yes, as soon as the recovery conditions of application, server or database are met, the alert in ilert will be resolved automatically.

Can I setup Dynatrace with multiple alert sources from ilert?

Yes, you can create arbitrary mappings between your problems in Dynatrace and alert sources in ilert. Simply add an additional ilert connection with the webhook URL of the other alert source, and point a workflow action to it.

Can I customize the alert messages?

Yes, you can customize the events sent to ilert by adjusting the settings of the Send event in ilert action in your Dynatrace workflow.

Legacy: HTTP Request Template (Problem Notifications)

This method is kept for existing setups. For new integrations we recommend using the native ilert app from the Dynatrace Hub described above.

  1. Go to Settings --> Integration --> Problem Notifications and click on Set up notifications to add a new template

  1. Select Custom integration

  1. In the Name section, enter a name (e.g. "ilert Notification")

  2. In the Webhook URL section, set the Webhook URL to the one generated in ilert

  3. In the Additional HTTP Headers section, add the following headers Accept: application/json and Content-Type: application/json

  4. In the Custom payload section, set the MIME type to application/json and copy and paste the following JSON payload:

  1. Click the Send test notification button and you should receive a Custom integration test successful dialog message

  1. Click Save

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