Ekara integration

Connecting Ekara to ilert helps you turn synthetic checks into actionable incidents. By sending Ekara alerts to ilert through a webhook, you keep responders informed about availability and performance events – improving visibility, accelerating root cause analysis, and reducing MTTR.

In ilert: Create a Ekara alert source

1. Go to Alert sources -> Alert sources and click Create new alert source.

   
2. Search for Ekara in the search field, click the Ekara tile, and then Next.

   
3. Give your alert source a name, optionally assign teams, and click Next.

4. Select an escalation policy by creating a new one or assigning an existing one.

   
5. Select your Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.

   
6. The next page shows additional settings, such as customer alert templates or notification priority. Click Finish setup for now.

7. On the final page, an API key and/or webhook URL will be generated. You will need it later.

In Ekara: Create a webhook

1. In Ekara, open the Management menu.

1. In the sidebar, click Webhooks.

1. Click Add a webhook.

1. Enter a Name and paste the ilert Integration URL into the URL field.

1. Save the webhook.

In Ekara: Create an alert

1. Navigate to Settings.

1. In the sidebar, select Alerts and click Add an alert.

1. Enter a Name for the alert.

1. In the Channel section, choose Webhook and select the previously created webhook as the receiver.

2. Click Save to finish the setup.

FAQ

Will alerts in ilert be resolved automatically?

Yes, as soon as Ekara sends a notification with the alertStatus "End", corresponding alerts in ilert will be resolved automatically.