# HetrixTools Integration

[HetrixTools](https://hetrixtools.com/) is a platform that provides uptime monitoring, server monitoring, and blacklist monitoring to ensure optimal performance and security of IT infrastructure. This article provides step-by-step instructions on how to connect your HetrixTools monitoring with ilert.

## In ilert: Create a HetrixTools alert source

1. Go to **Alert sources** -> **Alert sources** and click **Create new alert source**.

   <figure><img src="/files/rmL9OoRxcWnDwcJZQm4Y" alt=""><figcaption></figcaption></figure>
2. Search for **HetrixTools** in the search field, click the HetrixTools tile, and then **Next**.

   <figure><img src="/files/1WoRRYB5U40PbeMJ7Hit" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="/files/y4Bakf2apGhBN56U8ZPR" alt=""><figcaption></figcaption></figure>
5. Select your [Alert grouping](/alerting/configure-alerting/alert-sources.md#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.

   <figure><img src="/files/nTlB0ZCIW1SP3dj6P9nO" alt=""><figcaption></figcaption></figure>
6. The next page shows additional settings, such as customer alert templates or notification priority. Click **Finish setup** for now.
7. On the final page, an API key and/or webhook URL will be generated. You will need it later.

   <figure><img src="/files/lvNVFU6XymCe7aHtsuZS" alt=""><figcaption></figcaption></figure>

## In HetrixTools: Create a Contact Webhook

1. On the sidebar, click on **Contact Lists**.

<figure><img src="/files/NwEkDLlIxO55qVyqf1kD" alt="" width="359"><figcaption></figcaption></figure>

2. Now click on **Add new Contact List**.

<figure><img src="/files/NNsKId32rNW4K8Zd2oNa" alt="" width="563"><figcaption></figcaption></figure>

3. Enter a **Contact List Name** and expand the **ilert** section.

<figure><img src="/files/7eZvJuztLBp7B1SHziDC" alt="" width="563"><figcaption></figcaption></figure>

4. Enter the previously created alert source api key into the **ilert API Key** field.
5. Optional: Click on the **Send test notification** to test the integration.

<figure><img src="/files/gPmewRGMQb0OzgWbgyNO" alt="" width="563"><figcaption></figcaption></figure>

6. Now navigate to the monitor you want to receive an alert from.
7. Click on **\[No Contact List]** to select a contact list.

<figure><img src="/files/eUtkx7EaXTJ0b9VHOYko" alt="" width="563"><figcaption></figcaption></figure>

8. Select the contact list that was created in Step 3.

<figure><img src="/files/65lDzTxa4EQcJpZy7oaH" alt="" width="459"><figcaption></figcaption></figure>

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes, partially. As soon as the HetrixTools sends a notification with 'online' status, the corresponding alerts in ilert will be resolved automatically. Note that this will only apply to Uptime Monitors.


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