> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/itconductor.md).
# IT-Conductor Integration
Integrate IT-Conductor with ilert to feed IT operations alerts into on-call workflows, enabling quick escalation and proactive issue resolution.
[IT-Conductor](https://www.itconductor.com/) is a patented, cloud-based service platform designed to monitor, manage, and orchestrate enterprise IT through intelligent automation. Connecting IT-Conductor with ilert ensures IT operations alerts – ranging from system anomalies to service outages – are instantly visible to on-call engineers. With structured alert routing and automated escalations, teams can resolve technical issues more efficiently and maintain reliable operations.
## In ilert: Create an IT-Conductor alert source
1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **IT-Conductor**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.
Pick an existing escalation policy, or generate a basic one without leaving the wizard.
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.
## In IT-Conductor: Create an Integration Provider
1. On the top bar, navigate to **Management** -> **Notification** -> **Integration Providers**.
2. Click on the ilert symbole.
3. Select the desired **Role** and **Gateway**.
4. Add the Integration key of the ilert alert source into the Integration Key field.
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