> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/jira.md).
# Jira Inbound Integration
The ilert integration for Jira helps you to easily connect ilert with Jira.
[Jira](https://www.atlassian.com/software/jira) is an issue-tracking product developed by Atlassian that allows teams to manage, track, and prioritize their work. It's extensively used for bug tracking, issue tracking, and agile project management. Jira provides customizable workflows, real-time collaboration capabilities, and a variety of integrations with other tools, making it a popular choice for development teams and project managers in various industries.
With the ilert Jira integration, you can create alerts in ilert based on Jira issues.
## In ilert: Create a Jira alert source
1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Jira**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.
Pick an existing escalation policy, or generate a basic one without leaving the wizard.
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.
## In Jira: Create the webhook
{% hint style="info" %}
You need admin permissions to manage Jira webhooks.
{% endhint %}
1. Go to Jira and then to **System** **Settings:**
2. Click on the **WebHooks** and then on the **Create a WebHook** button to add a new webhook for ilert
3. On the next page, in the section **Name** field, enter a name (e.g. ilert). In the section **URL** field, paste the **Webhook URL** that you generated in ilert. In the section **Issue** choose **created**, **updated** and **deleted** events.
4. Scroll down and make sure that the request body is **not excluded**
5. Scroll to bottom and click on the **Create** button
## FAQ
**Will alerts in ilert be resolved automatically?**
Yes
**When will alerts be resolved?**
Alerts are resolved with the resolution event of a Jira ticket. *(Note: ticket status transition alone will not resolve an alert)*
**Will alerts in ilert be accepted automatically?**
No, unfortunately, Jira events are not compatible with ilert accepted event.
**Can I connect Jira with multiple alert sources from ilert?**
Yes, simply create more webhooks in Jira.
## Related articles
{% content-ref url="/pages/-MLHaD9Yxxo4AAbA8nu4" %}
[Jira Outbound Integration](/integrations/outbound-integrations/jira.md)
{% endcontent-ref %}
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