> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/livewatch.md).
# Livewatch Integration
Learn how to connect Livewatch to ilert using a webhook integration for automated incident escalation.
[Livewatch](https://www.livewatch.de/) is a monitoring platform designed to detect downtime, performance degradation, and connectivity issues in real time. It helps businesses stay ahead of service interruptions by sending alerts whenever a monitored service goes offline or recovers. Integrating Livewatch with ilert via webhooks enables you to automatically escalate alerts to your on-call team, trigger incident workflows, and ensure faster resolution times. This integration centralizes alerts, reduces missed notifications, and improves overall service reliability.
## In ilert: Create a Livewatch alert source
1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Livewatch**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.
Pick an existing escalation policy, or generate a basic one without leaving the wizard.
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.
## In Livewatch: Creating a webhook integration
1. On the sidebar, navigate to **Contacts**.
2. Click **Create new contact**.
3. Select **ilert** from the dropdown menu.
4. Paste the **previously generated integration URL** from ilert into the **ilert Url (Livewatch-URL)** field.
5. Enter a **Contact name**.
6. Save the contact to finish the setup.
## FAQ
#### **Will alerts in ilert be resolved automatically?**
Yes, as soon as a Livewatch sends an alert event with field `state` value set to `1`, corresponding alert in ilert will be resolved.
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