> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/new-relic/new-relic-old.md).

# New Relic Integration (deprecated)

The ilert New Relic Integration helps you to easily connect ilert with New Relic.

With New Relic Integration, you can easily integrate New Relic Alerts with ilert. So you can easily extend New Relic with SMS, Push and Voice alerts, as well as ilert rosters. Alerts are created in ilert and automatically closed when the problem is resolved. In addition, the alerts in ilert created by New Relic include bounce links to the respective Incident in New Relic.

## In ilert: Create a New Relic alert source <a href="#create-alarm-source" id="create-alarm-source"></a>

1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **New Relic**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fgit-blob-8a281bf3931f5a1a531951ce97984d50989dd875%2Falert-source-escalation-step.png?alt=media" alt="The escalation step of the ilert alert source wizard, headed Who should be notified about alerts, with an escalation policy selected and a preview of its escalation rules below."><figcaption><p>Pick an existing escalation policy, or generate a basic one without leaving the wizard.</p></figcaption></figure>
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.

## In New Relic Alerts: Add Webhook notification channel <a href="#add-webhook" id="add-webhook"></a>

1. Go to the **Alerts → Notification channels** tab and click **New notification channel**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_CfNaxjY_Aqj_6K0L%2F-M9_DBHknEcsOVO-Gtyx%2Fnr3.png?alt=media\&token=573e7727-0fa0-49e0-9b03-5516cda09dae)

2. Select **Channel Type** Webhook and insert the generated in ilert field **Base URL**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_RV0b7OD7EqQ_jSNl%2F-M9_SgYm0Fb1VSb1gxe5%2Fnr4_png.png?alt=media\&token=e2348e6a-f627-4fd8-80b4-c15978f4ccea)

3. After you click on **Create channel** , you have the opportunity to test the integration. Click **Send a test notification**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_DUQc6vtrEjloyPFx%2F-M9_DhJKYuUswfOByPDm%2Fnr5.png?alt=media\&token=2d211c04-7e30-448e-9c01-1a2aaf2e53c0)

4. Check if an alert has been created in ilert.
5. After creating the **Notification Channel** in New Relic, add it to one or more **alert policies**. Go to the **Alert policies** tab and click **Add alert policy**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_DUQc6vtrEjloyPFx%2F-M9_Dukf1E2KyIyo7z8Y%2Fnr6.png?alt=media\&token=c3b736a1-7506-443d-b374-d4ec1070ba7b)

6. The integration is now set up!

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

Yes, as soon as an alert is closed in New Relic, the associated alert in ilert is automatically fixed.

**What if an alert is acknowledged in New Relic, is the associated alert also confirmed in ilert?**

Yes.

**Can I link New Relic to multiple alert sources in ilert?**

Yes, create a Notification Channel for each alert source in New Relic.


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