# Opsgenie Integration Opsgenie is an on-call and incident management tool by Atlassian used to aggregate alerts, notify responders, and manage escalations. Since 2025, Atlassian has stopped selling Opsgenie and plans to shut down the platform by 2027. To make [migration from Opsgenie to ilert](https://www.ilert.com/compare/migrate-to-ilert-in-2025) easier, we introduced this integration. With it, you can forward alerts and incident updates into ilert – where you can consolidate routing, apply deduplication, trigger alert actions, and publish status updates. ## In ilert: Create an Opsgenie alert source 1. Go to **Alert sources** -> **Alert sources** and click **Create new alert source**.
2. Search for **Opsgenie** in the search field, click the Opsgenie tile, and then **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**. 4. Select an **escalation policy** by creating a new one or assigning an existing one.
5. Select your [Alert grouping](https://docs.ilert.com/alerting/configure-alerting/alert-sources#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.
6. The next page shows additional settings, such as customer alert templates or notification priority. Click **Finish setup** for now. 7. On the final page, an API key and/or webhook URL will be generated. You will need it later.
## In Opsgenie: Configure a Webhook integration 1. In Opsgenie, open **Integrations** and click **Add integration**.
2. Search for **Webhook** and select the **Webhook** integration tile.
3. Enter an **Integration name**, select the Opsgenie **Assignee team**, and click **Continue**.
4. On the integration page, click **Edit** to open integration settings.
5. Under **Authenticate for sending alert updates to Webhook**, select **Authenticate with a Webhook account**, paste the previously generated `Opsgenie URL` from ilert into **Webhook URL**, and click **Save**.
6. Open **Post to Webhook URL for Opsgenie alerts** and select the alert actions you want to forward to ilert (for example, created, acknowledged, unacknowledged, and closed alerts).
7. Back on the integration page, click **Turn on integration**. ## FAQ #### **Will alerts in ilert be resolved automatically?** Yes. As soon as Opsgenie sends an alert event with the `action` field set to `Close` or `Delete`, the corresponding alert in ilert is resolved automatically. #### **Will alerts in ilert be accepted automatically?** Yes. As soon as Opsgenie sends an alert event with the `action` field set to `Acknowledge`, the corresponding alert in ilert is accepted automatically. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ilert.com/integrations/inbound-integrations/opsgenie.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.