> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/integrations/inbound-integrations/particle.md).
# Particle Integration
Create alerts in ilert from Particle alerts.
[Particle.io](https://www.particle.io) is a platform that provides everything necessary for organizations to develop, deploy, and manage their Internet of Things (IoT) products. It serves as a comprehensive ecosystem for connected device development with robust tools, APIs, and hardware kits. With Particle.io, you can build IoT devices at scale, delivering connectivity, device management, and security features out-of-the-box.
ilert's integration for Particle enables users to receive alerts from their devices via SMS, push, voice, and messenger notifications. It helps to connect Particle devices with other services and tools in the tech stack and speed up incident response.
## In ilert: Create a Particle alert source
1. Go to **Alerting** → **Alert sources** and click **Create new alert source**.
2. Search for **Particle**, click its tile, and click **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Choose who gets notified: select **Use existing escalation policy** and pick a policy, or **Generate new escalation policy** to start with a basic one that notifies you first. Click **Next**.
Pick an existing escalation policy, or generate a basic one without leaving the wizard.
5. Select **Default grouping** and click **Continue setup**. It groups events by the alert key the integration sets; the other [grouping options](/alerting/configure-alerting/alert-sources.md#event-grouping) are easier to judge once events are arriving.
6. The next page shows more settings, such as notification priority and alert templates. Click **Finish setup** for now; you can change them later.
7. On the final page, ilert shows the integration key and URL for this alert source. You will need them later in this guide.
## In Particle: Create a Webhook
1. In the sidebar click on **Integrations**.
2. Now click on **ADD NEW INTEGRATION**.
3. Click on **Webhook**, to create a new webhook integration.
4. Enter a **Name**, an **Event Name**(ALERT or RESOLVE) and the [previous](#in-ilert-create-a-particle-alert-source) generated ilert webhook URL into the **URL** field.
5. Change the **Request Type** to **POST** and open the **Advanced Settings**.
{% tabs %}
{% tab title="ALERT" %}
{% endtab %}
{% tab title="RESOLVE" %}
{% endtab %}
{% endtabs %}
6. Select **Default**. (for custom json data follow this [step](#in-particle-custom-json-data))
7. Click on **SAVE**.
8. Optional: Click on **TEST** to test the integration.
## Custom Webhooks
### In Particle: Custom json data
1. Under Advanced Settings choose **Custom** for **JSON DATA**.
2. Create a template using the Particle [documentation](https://docs.particle.io/reference/cloud-apis/webhooks/). (it is also possible to add own customized values)
### In ilert: Create a custom template
1. Go to the alert source edit view.
2. Under **Alert template** enable **Alert summary** and **Alert details**.
3. For a detailed guide on how to use our alert templating click [here](/alerting/configure-alerting/alert-sources.md#alert-template).
4. Use the payload keys created in this [step](#in-particle-custom-json-data) to create the alert template.
## FAQ
**Will alerts in ilert be resolved automatically?**
Yes, as soon as a webhook integration is sending an RESOLVE event, the alert in ilert will be fixed. To create RESOLVE events, follow the [guide](#in-particle-create-a-webhook) and use RESOLVE as Event Name.
---
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