Phare.io Integration

Phare.io is a website and API monitoring platform that combines uptime checks, incident management, alerts, and status pages. Teams use it to detect outages (30-second checks, SSL/cert tracking), open incidents, collaborate on timelines, and inform customers via hosted status pages – with recent additions like AI-generated incident summaries and post-mortems. By integrating Phare with ilert, you turn Phare detections and incident updates into routed, actionable alerts that reach the correct on-call responders and auto-resolve when service is restored.

In ilert: Create a Phare.io alert source

1. Go to Alert sources -> Alert sources and click Create new alert source.

   
2. Search for Phare.io in the search field, click the Phare.io tile, and then Next.

   
3. Give your alert source a name, optionally assign teams, and click Next.

4. Select an escalation policy by creating a new one or assigning an existing one.

   
5. Select your Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.

   
6. The next page shows additional settings, such as customer alert templates or notification priority. Click Finish setup for now.

7. On the final page, an API key and/or webhook URL will be generated. You will need it later.

In Phare.io: Create a Webhook

1. On the side menu, click Integrations.

1. Now select Outgoing Webhook.

1. Click on the New Installation button.

1. Enter an Integration Name.

2. Enter the in ilert previously generated integration URL into the Callback URL field.

1. Click on the Create button to finish the setup.

In Phare.io: Create Alert Rules

1. On the sidebar, navigate to Uptime.

1. Click Alert Rules.

1. Now click on the New alert rule button.

1. Select Incident created as Event type.

1. Scroll down to the Send section and choose the previously created webhook integration as Alert integration.

1. Repeat these steps for the Event type: Incident recovered.

FAQ

Will alerts in ilert be resolved automatically?

Yes, as soon as a Phare.io sends an incident event with field status value set to recovered, corresponding alert in ilert will be resolved.