# SolarWinds Integration
With the ilert SolarWinds Integration you can easily integrate SolarWinds Orion products (eg [NPM](https://www.solarwinds.com/network-performance-monitor) and [SAM](https://www.solarwinds.com/server-application-monitor)) into ilert. The integration extends SolarWinds with SMS, push and voice notification as well as on-call schedules from ilert. Alerts are created in ilert and automatically resolved. Furthermore, alerts in ilert that were created by SolarWinds contain links to the respective alerts in SolarWinds.
### In ilert: Create a SolarWinds alert source
1. Go to **Alert sources** **→** **Alert sources** and click on **Create new alert source**
2. Search for **SolarWinds** in the search field, click on the SolarWinds tile, and click on **Next**.
3. Give your alert source a name, optionally assign teams, and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.
5. Select your Alert grouping preference and click Continue setup. You may click "**Do not group alerts for now**" and change it later.
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.
### In SolarWinds: Create an alert definition
1. Go to the **Settings → All Settings** tab and click **Manage Alerts**
2. Click on **ADD NEW ALERT**
3. Fill out the **Alert Properties** according to your requirements and click on **NEXT**
4. Define the **trigger condition** on the next page and click on **NEXT**. The **trigger condition** defines the conditions under which you want to be alerted via ilert. You can use the full flexibility of SolarWinds here. In this example we define the following condition: Immediate alarm for all **nodes** that are not in the status **up**.
5. Define **reset condition** and click on **NEXT**. As soon as the **reset condition** occurs, the associated alert is resolved in ilert.
6. Select **Time of Day** according to your requirements and click on **NEXT**.
7. **TRIGGER ACTIONS**: Click **Add Action** and select **Send a GET or POST Request to a Web Server** to add **trigger action**.
8. Enter the `HTTP POST` Action URL generated in ilert in the **URL** field and select Use **HTTP / S POST** . Enter the following in the **Body to POST** field:
```
iLertEventType=ALERT&
iLertIncidentKey=${N=Alerting;M=AlertObjectID}-${N=Alerting;M=AlertActiveID}&
iLertEventSummary=${N=SwisEntity;M=DisplayName} (${N=SwisEntity;M=IP_Address}): ${N=SwisEntity;M=StatusDescription}&
iLertUrl=${N=Alerting;M=AlertDetailsUrl}&
AcknowledgeUrl=${N=Alerting;M=AcknowledgeUrl}&
AlertName=${N=Alerting;M=AlertName}&
AlertActiveID=${N=Alerting;M=AlertActiveID}&
AlertObjectID=${N=Alerting;M=AlertObjectID}&
ObjectType=${N=Alerting;M=ObjectType}&
Severity=${N=Alerting;M=Severity}
```
9. **Optional**: Activate the **Repeat this action action every X minutes until the alert is acknowledged** option in the **execution settings**. This is for safety, if an alert could not be sent to ilert (e.g. due to a network problem).
10. On **ADD ACTION** and then click **NEXT**.
11. **RESET ACTIONS**: Click **Add Action** and select **Send a GET or POST Request to a Web Server** to add **Reset Action**. Enter the `HTTP POST` Action URL generated in ilert in the **URL** field and select Use **HTTP / S POST** . Enter the following in the **Body to POST** field :
```
iLertEventType=RESOLVE&
iLertIncidentKey=${N=Alerting;M=AlertObjectID}-${N=Alerting;M=AlertActiveID}&
iLertEventSummary=${N=SwisEntity;M=DisplayName} (${N=SwisEntity;M=IP_Address}): ${N=SwisEntity;M=StatusDescription}
```
12. On **ADD ACTION** and then click **NEXT**.
13. Click **SUBMIT** on the **SUMMARY** page.
### FAQ
**Are alerts automatically resolved in ilert?**
Yes, as soon as the **reset condition** for an alert has occurred in SolarWinds, the associated alert in ilert is resolved.
**What if an alert is acknowledged in SolarWinds, is the associated alert also acknowledged in ilert?**
No, in SolarWinds, it is unfortunately not possible to perform an action after an acknowledgment.
**Can I link SolarWinds to multiple alert sources in ilert?**
Yes, create several alert definitions in SolarWinds and store the corresponding URL of the alert source from ilert in the HTTP URL.
**What if my internet connection is lost? Are the alerts generated in SolarWinds lost?**
No, no alerts are lost if you have activated the option **Repeat this action every X minutes until the alert is acknowledged** in SolarWinds (see above). We also recommend that you monitor your Internet connection with an external monitoring service.
**Can I change the content of the alert in ilert (e.g. the summary)?**
Yes, you can configure this in the definition of the trigger action. In the HTTP Post Body, several variables in the format `variable1=value1&variable2=value2&variable3=value3...` are sent to ilert. To change the summary text of the alert, change the definition of the variable `iLertEventSummary` . All other variables that you add below `iLertEventSummary` inserted in the description of the alert.
**The integration doesn't work. How do I find the issue?**
If you do not find the error, please contact our support at .
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