WhaTap Integration

WhaTap is an application performance monitoring platform that detects performance issues in real time. By integrating WhaTap with ilert, every critical alert from your services and applications is turned into a trackable incident with on-call schedules, automatic escalations, and rich notifications across channels. This setup helps your teams react faster, reduce noise through alert deduplication, and cut MTTR with runbooks, responders, and status page updates managed in one place.

In ilert: Create a WhaTap alert source

1. Go to Alert sources -> Alert sources and click Create new alert source.

   
2. Search for WhaTap in the search field, click the WhaTap tile, and then Next.

   
3. Give your alert source a name, optionally assign teams, and click Next.

4. Select an escalation policy by creating a new one or assigning an existing one.

   
5. Select your Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.

   
6. The next page shows additional settings, such as customer alert templates or notification priority. Click Finish setup for now.

7. On the final page, an API key and/or webhook URL will be generated. You will need it later.

In WhaTap: Add a third-party plug-in

1. Navigate to the Project you want to receive alerts for.

1. On the sidebar, navigate to Alert.

1. Click Notifications and Add a new 3rd party plugin.

1. Select Webhook JSON as type.

2. Enter a name and the previously created alert source url in ilert into the Webhook URL field.

1. Click Registration to finish the setup.

FAQ

Will alerts in ilert be resolved automatically?

Yes, as soon as the event status is set to `off` in WhaTap, the corresponding alert in ilert will be resolved.