Knowledge Base

Welcome to the ilert Knowledge Base! This comprehensive collection of articles provides answers to common questions and solutions to frequently encountered issues when using ilert.

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If you can't find the answer you're looking for in this knowledge base, please contact our support team at [email protected].

Getting Started & Onboarding

Migration guides, support resources, and training materials

Alerts & Notifications

Everything about alerting channels, notification settings, and alert management

Account Management

Account management, user administration, and system configuration

Payments & Billing

Subscription management, invoicing, and payment methods

Call Routing

Phone number management, voicemail setup, and call handling

Integrations

Third-party integrations and API connections

Status pages

Status page configuration

Security & Compliance

Audit trails, data processing agreements, and security logging features

On-call Management

Team management, holiday calendars, and on-call scheduling

Infrastructure & Platform

Cloud hosting, backup functionality, and platform architecture

Quick Navigation

Use the table of contents on the left to navigate through different sections, or use the search functionality to find specific topics.

Need Help?

If you can't find the answer you're looking for, please contact our support team.