# How can I send alerts to ilert when our email server or internet connection is down?

We offer several options to prepare for a situation like this:

* Create an SMS alert source in ilert and send alerts to ilert via SMS using a hardware SMS gateway
* Create a [heartbeat alert source](https://github.com/iLert/docs/blob/master/product-docs/alerting/heartbeat-monitoring/README.md) in ilert to monitor the connectivity between your network and ilert.
* Monitor your internet connection using an external monitoring system and send alerts to ilert.

## Related Documentation

* [Heartbeat Monitoring](https://github.com/iLert/docs/blob/master/product-docs/alerting/heartbeat-monitoring/README.md)
* [Alert Sources](https://github.com/iLert/docs/blob/master/product-docs/alerting/alert-sources.md)
* [SMS Integration](https://github.com/iLert/docs/blob/master/product-docs/alerting/phone-numbers/README.md#sms-alerts)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ilert.com/knowledge-base/alerting-and-notifications/how-can-i-send-alerts-when-email-or-internet-is-down.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.