> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/knowledge-base/alerting-and-notifications/how-can-i-send-alerts-when-email-or-internet-is-down.md).

# How can I send alerts to ilert when our email server or internet connection is down?

We offer several options to prepare for a situation like this:

* Create an SMS alert source in ilert and send alerts to ilert via SMS using a hardware SMS gateway
* Create a [heartbeat alert source](https://github.com/iLert/docs/blob/master/product-docs/alerting/heartbeat-monitoring/README.md) in ilert to monitor the connectivity between your network and ilert.
* Monitor your internet connection using an external monitoring system and send alerts to ilert.

## Related Documentation

* [Heartbeat Monitoring](https://github.com/iLert/docs/blob/master/product-docs/alerting/heartbeat-monitoring/README.md)
* [Alert Sources](https://github.com/iLert/docs/blob/master/product-docs/alerting/alert-sources.md)
* [SMS Integration](https://github.com/iLert/docs/blob/master/product-docs/alerting/phone-numbers/README.md#sms-alerts)


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