Opsgenie Migration FAQ
Quick answers to common questions about migrating from Opsgenie to ilert.
Can we migrate from Opsgenie to ilert?
Yes, ilert offers a free migration service from Opsgenie to help you transition smoothly to our platform.
What can be migrated?
ilert can migrate the following configuration data from Opsgenie:
Users and teams: All user accounts and team structures
Schedules and rotations: On-call schedules and rotation patterns
Escalation policies: Alert escalation rules and workflows
Integration configurations: Alert source settings and webhook configurations
What cannot be migrated?
Due to system differences and historical data integrity considerations, historical alerts and incidents cannot be migrated.
Note: While historical data cannot be migrated, you can export it from Opsgenie for reference if needed.
What is the process for migrating integrations?
Migrating integrations from Opsgenie to ilert involves updating each connected system to point to ilert's new integration endpoints. The process typically involves:
Webhook URL updates: Changing the webhook URL in your monitoring tools from Opsgenie endpoints to ilert endpoints
API key replacement: Updating API keys and authentication tokens to use ilert's API
Configuration updates: Adjusting integration-specific settings to match ilert's requirements
Most integrations can be migrated with minimal changes:
Monitoring tools: Update webhook URLs in your monitoring system configuration
CI/CD pipelines: Modify deployment scripts to use ilert's API endpoints
Custom integrations: Update API calls to use ilert's REST API
How do I get started?
To begin your migration from Opsgenie to ilert, please contact our support team at [email protected]. We'll work with you to create a migration plan tailored to your specific setup and requirements.
ilert provides detailed instructions and tooling to help you streamline the migration process efficiently. Our migration team will:
Provide step-by-step migration guides for each integration type
Offer assistance with complex integration configurations
Help troubleshoot any issues that arise during migration
Need more detailed information?
For comprehensive migration guidance, including:
Complete concept mapping between Opsgenie and ilert
Step-by-step migration instructions
Integration-specific migration notes
Common migration scenarios
Best practices and troubleshooting
See the Opsgenie to ilert Migration Guide.
Last updated
Was this helpful?