# What is the backup and restore functionality of ilert? ilert automatically creates backups for disaster recovery purposes, covering both alert data and configuration data. ## Backup coverage ### What is backed up ilert's backup system includes: * **Alert data**: All alert history, incident records, and resolution information * **Configuration data**: Alert sources, teams, escalation policies, and user settings * **Integration settings**: Webhook configurations and API settings * **Audit logs**: Complete audit trail and user activity history ### Backup frequency * **Automatic backups**: Regular automated backups without manual intervention * **Real-time replication**: Data is continuously replicated for high availability * **Geographic redundancy**: Backups are stored in multiple locations for disaster recovery ## Backup purpose ### Disaster recovery These backups are designed for: * **System recovery**: Restore ilert's infrastructure in case of major failures * **Data protection**: Ensure no data loss in catastrophic events * **Business continuity**: Maintain service availability during outages * **Compliance**: Meet data retention and protection requirements ### Customer account restoration **Important**: These backups are not intended for individual customer account restoration. They are designed for system-wide disaster recovery scenarios. ## Data protection ### Security measures Your data is protected through: * **Encryption**: All backup data is encrypted at rest and in transit * **Access controls**: Strict access controls limit who can access backup data * **Compliance**: Backups meet regulatory and compliance requirements * **Monitoring**: Continuous monitoring ensures backup integrity ### Retention policies * **Long-term retention**: Backups are retained according to compliance requirements * **Secure storage**: Backups are stored in secure, geographically distributed locations * **Regular testing**: Backup and recovery procedures are regularly tested ## Getting more information For detailed information about ilert's backup and recovery procedures, please contact our support team at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ilert.com/knowledge-base/infrastructure-and-platform/what-is-the-backup-and-restore-functionality-of-ilert.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.