What is the backup and restore functionality of ilert?
ilert automatically creates backups for disaster recovery purposes, covering both alert data and configuration data.
Backup coverage
What is backed up
ilert's backup system includes:
Alert data: All alert history, incident records, and resolution information
Configuration data: Alert sources, teams, escalation policies, and user settings
Integration settings: Webhook configurations and API settings
Audit logs: Complete audit trail and user activity history
Backup frequency
Automatic backups: Regular automated backups without manual intervention
Real-time replication: Data is continuously replicated for high availability
Geographic redundancy: Backups are stored in multiple locations for disaster recovery
Backup purpose
Disaster recovery
These backups are designed for:
System recovery: Restore ilert's infrastructure in case of major failures
Data protection: Ensure no data loss in catastrophic events
Business continuity: Maintain service availability during outages
Compliance: Meet data retention and protection requirements
Customer account restoration
Important: These backups are not intended for individual customer account restoration. They are designed for system-wide disaster recovery scenarios.
Data protection
Security measures
Your data is protected through:
Encryption: All backup data is encrypted at rest and in transit
Access controls: Strict access controls limit who can access backup data
Compliance: Backups meet regulatory and compliance requirements
Monitoring: Continuous monitoring ensures backup integrity
Retention policies
Long-term retention: Backups are retained according to compliance requirements
Secure storage: Backups are stored in secure, geographically distributed locations
Regular testing: Backup and recovery procedures are regularly tested
Getting more information
For detailed information about ilert's backup and recovery procedures, please contact our support team at [email protected].
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