# What is the backup and restore functionality of ilert?

ilert automatically creates backups for disaster recovery purposes, covering both alert data and configuration data.

## Backup coverage

### What is backed up

ilert's backup system includes:

* **Alert data**: All alert history, incident records, and resolution information
* **Configuration data**: Alert sources, teams, escalation policies, and user settings
* **Integration settings**: Webhook configurations and API settings
* **Audit logs**: Complete audit trail and user activity history

### Backup frequency

* **Automatic backups**: Regular automated backups without manual intervention
* **Real-time replication**: Data is continuously replicated for high availability
* **Geographic redundancy**: Backups are stored in multiple locations for disaster recovery

## Backup purpose

### Disaster recovery

These backups are designed for:

* **System recovery**: Restore ilert's infrastructure in case of major failures
* **Data protection**: Ensure no data loss in catastrophic events
* **Business continuity**: Maintain service availability during outages
* **Compliance**: Meet data retention and protection requirements

### Customer account restoration

**Important**: These backups are not intended for individual customer account restoration. They are designed for system-wide disaster recovery scenarios.

## Data protection

### Security measures

Your data is protected through:

* **Encryption**: All backup data is encrypted at rest and in transit
* **Access controls**: Strict access controls limit who can access backup data
* **Compliance**: Backups meet regulatory and compliance requirements
* **Monitoring**: Continuous monitoring ensures backup integrity

### Retention policies

* **Long-term retention**: Backups are retained according to compliance requirements
* **Secure storage**: Backups are stored in secure, geographically distributed locations
* **Regular testing**: Backup and recovery procedures are regularly tested

## Getting more information

For detailed information about ilert's backup and recovery procedures, please contact our support team at <support@ilert.com>.