What is the backup and restore functionality of ilert?
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ilert automatically creates backups for disaster recovery purposes, covering both alert data and configuration data.
ilert's backup system includes:
Alert data: All alert history, incident records, and resolution information
Configuration data: Alert sources, teams, escalation policies, and user settings
Integration settings: Webhook configurations and API settings
Audit logs: Complete audit trail and user activity history
Automatic backups: Regular automated backups without manual intervention
Real-time replication: Data is continuously replicated for high availability
Geographic redundancy: Backups are stored in multiple locations for disaster recovery
These backups are designed for:
System recovery: Restore ilert's infrastructure in case of major failures
Data protection: Ensure no data loss in catastrophic events
Business continuity: Maintain service availability during outages
Compliance: Meet data retention and protection requirements
Important: These backups are not intended for individual customer account restoration. They are designed for system-wide disaster recovery scenarios.
Your data is protected through:
Encryption: All backup data is encrypted at rest and in transit
Access controls: Strict access controls limit who can access backup data
Compliance: Backups meet regulatory and compliance requirements
Monitoring: Continuous monitoring ensures backup integrity
Long-term retention: Backups are retained according to compliance requirements
Secure storage: Backups are stored in secure, geographically distributed locations
Regular testing: Backup and recovery procedures are regularly tested
For detailed information about ilert's backup and recovery procedures, please contact our support team at [email protected].