# Is team-based alert management supported?

Yes, ilert fully supports team-based alert visibility and management. You can configure alerts to be visible only to specific teams, shared across multiple teams, or made globally visible.

## Alert visibility options

### Team-scoped alerts

You can configure alerts to be visible only to specific teams:

* **Single team visibility**: Alerts visible only to the team responsible for that service
* **Multiple team access**: Alerts shared across teams that need to collaborate
* **Global visibility**: Alerts visible to all teams when appropriate

### Configuration methods

Alert visibility is controlled through:

* **Alert source settings**: Configure which teams can see alerts from specific sources
* **Incident routing rules**: Define which teams are notified and can access incident information
* **Permission settings**: Control team access to different types of alerts

## Cross-team access

### Sharing alerts between teams

If one team shares an alert link with another team, the receiving team's ability to view the alert depends on:

* **Alert source configuration**: Whether the alert source is configured to allow access to that team
* **Permission settings**: The team's permissions for viewing alerts from that source
* **Incident ownership**: Whether the incident is owned by a team that allows cross-team access

### Managing cross-team visibility

To configure cross-team alert access:

1. **Review alert source settings**: Ensure the alert source allows access to relevant teams
2. **Configure incident routing**: Set up rules for which teams should be involved in specific types of incidents
3. **Set permissions**: Define what each team can see and do with alerts

## Getting help

If you need assistance configuring team-based alert visibility or have questions about cross-team access, please contact our support team at <support@ilert.com>.

{% hint style="info" %}
**Related Documentation**

* [Alert Sources](https://docs.ilert.com/alerting/alert-sources)
* [Teams](https://docs.ilert.com/user-administration/teams)
* [User Roles and Permissions](https://docs.ilert.com/user-administration/user-roles-and-permissions)
  {% endhint %}


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