# Getting started with ilert mobile app With the ilert mobile app, you can take full control of your incident response wherever you are: view and act on alerts (accept, resolve, escalate), manage incidents, check on-call schedules and escalation policies, review call flow logs, and oversee maintenance windows, heartbeat checks, service uptime, and status pages—all from a single, intuitive interface. The mobile app empowers you to take the first critical steps toward incident response and remediation on the go, ensuring you’re always ready to act. ## Download the app for iOS
IOS App Store screenshot for ilert app
Download the **ilert** app from the App Store. 1. Open the [**App Store**](https://apps.apple.com/app/ilert/id542915864?l=en) on your device. You can find the app for iPhone and iPad. 2. Search for **ilert** and tap **Get**. 3. Wait for installation to finish. ## Download the app for Android Install the **ilert** app from the Google Play Store. 1. Open the [**Play Store**](https://play.google.com/store/apps/details?id=de.ilert.client.iphone\&hl=en_US) on your device. 2. Search for **ilert** and tap **Install**. 3. Launch the app once the download completes. ## Login
ilert app login page
Sign in to your ilert account: * **Email & Password:** Enter your credentials and tap **Sign In**. * **SSO:** Tap **Sign In with SSO** (if your organization has enabled single sign-on). If you don't yet have an ilert account, you will need to [create it first via the desktop application](https://app.ilert.com/signup). ## Enable push notifications You can turn on push notifications in two ways: 1. **Notification screens**\ Enable immediately after your first login using the in-app onboarding screens. 2. **Manual settings**\ If you skipped the cards, enable notifications via the app’s Settings menu later. ## Notification s**creens** After your first login, you’ll see these screens. They aim to help you set up the push notifications. Swipe **left** or **right** to navigate between them, or tap **Not Now** to skip all.
ilert app onboarding screen 01
ilert app onboarding screen 02
ilert app onboarding screen 03
### 1. Turn on motifications Enable push notifications so you never miss an alert from ilert. ### 2. Enable Critical Alerts Allow **high-priority** alerts to bypass Do Not Disturb and notify you immediately. [See here for more information](https://docs.ilert.com/mobile-app/mobile-app-notification-settings/critical-push-notifications-and-dnd-overrides). ### 3. Add ilert to your contacts Install a **vCard** containing all of ilert’s phone numbers—so calls from ilert are clearly identified on your device. ## Manual settings If you skipped the onboarding screens, you can still enable push notifications at any time: 1. Click on the menu button in the top right corner. 2. Select the **Settings** (gear icon) in the ilert app. 3. Tap **Push notification settings**. 4. Toggle **Push notifications** on. 5. Tap **Go to settings**. 6. In your device’s Settings, tap **Allow notifications** for ilert. 7. Return to the ilert app—push notifications are now enabled.