# ISO 27001

ilert GmbH holds ISO/IEC 27001 certification for its Information Security Management System (ISMS).

## Certification Details

| Field                      | Value                                                                                                        |
| -------------------------- | ------------------------------------------------------------------------------------------------------------ |
| **Standard**               | ISO/IEC 27001:2022                                                                                           |
| **Scope**                  | Development and operation of a software platform for alerting, on-call management and incident communication |
| **Certified entity**       | ilert GmbH                                                                                                   |
| **Certification body**     | SYSTEMA Certificări SRL (IAS accredited)                                                                     |
| **Registration number**    | I230099/01/EN                                                                                                |
| **Original certification** | 10 April 2023                                                                                                |
| **Current edition**        | 002 — issued 26 March 2025                                                                                   |
| **Valid until**            | 09 April 2026                                                                                                |
| **Surveillance audits**    | Annually                                                                                                     |

## What the Certification Covers

The ISMS covers all aspects of ilert's operations related to the delivery and support of its SaaS platform, including information security policies, risk assessment, access control, cryptography, operations security, communications security, system development, supplier relationships, incident management, business continuity, and regulatory compliance.

## Governance

| Role                        | Responsibility                                             |
| --------------------------- | ---------------------------------------------------------- |
| **CEO**                     | Executive owner of digital resilience                      |
| **CTO**                     | Leads the ISMS; reports quarterly to the Board             |
| **CISO / Security Officer** | Operates the ISMS day-to-day; supports incident management |

Management conducts quarterly KPI/KRI reviews (patch compliance, incident trends, audit findings) and annual risk assessments.

## Requesting the Certificate

A copy of the ISO 27001 certificate is available upon request:

**Email:** [sales@ilert.com](mailto:sales@ilert.com?subject=ISO%2027001%20certificate%20request)

## Audit Rights

Customers may audit ilert once per contract year (remote or on-site). One remote audit per year is provided without fee. Additional audits following a Major ICT Incident or regulatory requirement are permitted.