For the complete documentation index, see llms.txt. This page is also available as Markdown.

ISO 27001

ilert GmbH holds ISO/IEC 27001 certification for its Information Security Management System (ISMS).

Certification Details

Field
Value

Standard

ISO/IEC 27001:2022

Scope

Development and operation of a software platform for alerting, on-call management and incident communication

Certified entity

ilert GmbH

Certification body

SYSTEMA Certificări SRL (IAS accredited)

Registration number

I230099/01/EN

Statement of Applicability (SoA)

20 January 2025

Original certification

10 April 2023

Current edition

003 — issued 6 April 2026

Valid until

9 April 2029

Surveillance audits

Annually (next: 9 April 2027, then 9 April 2028)

What the Certification Covers

The ISMS covers all aspects of ilert's operations related to the delivery and support of its SaaS platform, including information security policies, risk assessment, access control, cryptography, operations security, communications security, system development, supplier relationships, incident management, business continuity, and regulatory compliance.

Governance

Role
Responsibility

CEO

Executive owner of digital resilience

CTO

Leads the ISMS; reports quarterly to the Board

CISO / Security Officer

Operates the ISMS day-to-day; supports incident management

Management conducts quarterly KPI/KRI reviews (patch compliance, incident trends, audit findings) and annual risk assessments.

Requesting the Certificate

A copy of the ISO 27001 certificate is available upon request:

Email: sales@ilert.com

Audit Rights

Customers may audit ilert once per contract year (remote or on-site). One remote audit per year is provided without fee. Additional audits following a Major ICT Incident or regulatory requirement are permitted.

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