Data Hosting & Residency

AWS Regions

Region	Location	Role
eu-central-1	Frankfurt, Germany	Active region
eu-north-1	Stockholm, Sweden	Active region
eu-west-1	Dublin, Ireland	Disaster recovery

Frankfurt and Stockholm operate in an active/active configuration with automatic data replication. If one region experiences a disruption, traffic fails over to the other. Dublin serves as an additional disaster recovery region.

Data Residency

• All customer data is stored and processed within the EU
• No customer data is transferred to non-EU jurisdictions without appropriate safeguards (Standard Contractual Clauses, EU-U.S. Data Privacy Framework)
• Migration to alternative European providers is possible within 6–8 weeks if legally required

Data Center Certifications

ilert's infrastructure runs on AWS data centers holding ISO/IEC 27001, SOC 1/2/3, and PCI DSS Level 1 certifications. Full list at AWS Compliance Programs.

Backup Infrastructure

• Daily backups stored in separate EU locations
• AES-256 encryption on all backup data
• 30+ days retention
• Integrity and restoration tests every 90 days
• Backups are managed by ilert's operations team; customers can export data via API

Additional Services

ilert uses Google Cloud Platform for specific data warehousing functions, with processing locations in Belgium, Finland, Frankfurt, Netherlands, and Warsaw — all within the EU.

For the complete list of providers, see Sub-processors.