# Data Hosting & Residency

## AWS Regions

| Region           | Location           | Role              |
| ---------------- | ------------------ | ----------------- |
| **eu-central-1** | Frankfurt, Germany | Active region     |
| **eu-north-1**   | Stockholm, Sweden  | Active region     |
| **eu-west-1**    | Dublin, Ireland    | Disaster recovery |

Frankfurt and Stockholm operate in an active/active configuration with automatic data replication. If one region experiences a disruption, traffic fails over to the other. Dublin serves as an additional disaster recovery region.

## Data Residency

* All customer data is stored and processed within the EU
* No customer data is transferred to non-EU jurisdictions without appropriate safeguards (Standard Contractual Clauses, EU-U.S. Data Privacy Framework)
* Migration to alternative European providers is possible within 6–8 weeks if legally required

## Data Center Certifications

ilert's infrastructure runs on AWS data centers holding ISO/IEC 27001, SOC 1/2/3, and PCI DSS Level 1 certifications. Full list at [AWS Compliance Programs](https://aws.amazon.com/compliance/programs/).

## Backup Infrastructure

* Daily backups stored in separate EU locations
* AES-256 encryption on all backup data
* 30+ days retention
* Integrity and restoration tests every 90 days
* Backups are managed by ilert's operations team; customers can export data via API

## Additional Services

ilert uses Google Cloud Platform for specific data warehousing functions, with processing locations in Belgium, Finland, Frankfurt, Netherlands, and Warsaw — all within the EU.

For the complete list of providers, see [Sub-processors](https://docs.ilert.com/trust-center/legal/subprocessors).