# Sub-processor List

This is the canonical list of sub-processors engaged by ilert for the delivery of its SaaS services.

Customers receive 30 days' prior written notice of any new or replacement sub-processor, with the right to object.

## Current Sub-processors

| Sub-processor                       | Service              | Data Location                                    | Transfer Mechanism            |
| ----------------------------------- | -------------------- | ------------------------------------------------ | ----------------------------- |
| **Amazon Web Services Inc.**        | Cloud Hosting        | Frankfurt, Stockholm, Dublin                     | Privacy Framework, SCCs       |
| **Google LLC**                      | Data Warehousing     | Belgium, Finland, Frankfurt, Netherlands, Warsaw | Privacy Framework, SCCs       |
| **MessageBird B.V.**                | Telecommunication    | Netherlands                                      | N/A (EU-based)                |
| **Vonage B.V.**                     | Telecommunication    | Netherlands                                      | N/A (EU-based)                |
| **Twilio Inc.**                     | Telecommunication    | United States (optional for EU customers)        | SCCs, BCRs, Privacy Framework |
| **Stripe Payments Europe, Limited** | Billing and Payments | Ireland                                          | Privacy Framework, SCCs       |
| **HubSpot Inc.**                    | Customer Service     | Germany                                          | Privacy Framework, SCCs       |

SCCs = Standard Contractual Clauses. BCRs = Binding Corporate Rules.

## Changes

ilert notifies customers in writing at least 30 days before adding or replacing a sub-processor. Customers may object on reasonable grounds within that period.

For questions about sub-processors, contact <privacy@ilert.com>.


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