This is the canonical list of sub-processors engaged by ilert for the delivery of its SaaS services.
Customers receive 30 days' prior written notice of any new or replacement sub-processor, with the right to object.
Current Sub-processors
Sub-processor
Service
Data Location
Transfer Mechanism
Amazon Web Services Inc.
Cloud Hosting
Frankfurt, Stockholm, Dublin
Privacy Framework, SCCs
Google LLC
Data Warehousing
Belgium, Finland, Frankfurt, Netherlands, Warsaw
Privacy Framework, SCCs
MessageBird B.V.
Telecommunication
Netherlands
N/A (EU-based)
Vonage B.V.
Telecommunication
Netherlands
N/A (EU-based)
Twilio Inc.
Telecommunication
United States (optional for EU customers)
SCCs, BCRs, Privacy Framework
Stripe Payments Europe, Limited
Billing and Payments
Ireland
Privacy Framework, SCCs
HubSpot Inc.
Customer Service
Germany
Privacy Framework, SCCs
SCCs = Standard Contractual Clauses. BCRs = Binding Corporate Rules.
Changes
ilert notifies customers in writing at least 30 days before adding or replacing a sub-processor. Customers may object on reasonable grounds within that period.
