For the complete documentation index, see llms.txt. This page is also available as Markdown.

Vendor Onboarding Information

This page provides the information typically required by customers during vendor/supplier onboarding. If your procurement team needs to set up ilert as a vendor in your systems, you will find the relevant details below.


Company Information

Field
Details

Legal Name

ilert GmbH

Trade Name / DBA

ilert

Legal Form

GmbH (Gesellschaft mit beschränkter Haftung — German limited liability company)

Country of Incorporation

Germany

Year Founded

2011

Website

https://www.ilert.com

Registered Address

ilert GmbH Bayenstr. 65 50678 Cologne Germany

Field
Details

Commercial Register

Amtsgericht Köln, HRB 83715

VAT ID (USt-IdNr.)

DE277768937

D-U-N-S Number

34-219-4004

Managing Directors

  • Birol Yildiz

  • Christian Fröhlingsdorf

Contact Information

Role
Name
Email

General Inquiries

support@ilert.com

Sales & Contracts

sales@ilert.com

Data Protection Officer

secjur GmbH

dsb@secjur.com

Service Type

ilert is a cloud-based SaaS platform for incident management, on-call management, and alerting. There is no on-premises deployment. The service is hosted exclusively in the EU on AWS infrastructure in Frankfurt, Germany.

Business Classification

Question
Answer

Minority-owned business

No

Woman-owned business

No

Veteran-owned business

No

Small business

Yes

Tax & Compliance (US Customers)

ilert GmbH is a German entity and does not have a US Tax Identification Number (EIN/TIN). As a foreign entity, ilert provides a W-8BEN-E form instead of a W-9. The W-8BEN-E form is available to enterprise customers only. Please contact sales@ilert.com to request a signed copy.

Payment Information

Payment details (bank account / ACH information) are generated dynamically and are unique to each customer account. They will be included in your first invoice. Supported payment methods:

  • Credit Card — available for all plans

  • US ACH Domestic Wire — available for invoiced amounts

  • SEPA Direct Debit — available for EU customers

  • Bank Transfer — available for invoiced amounts

For questions about payment setup, contact support@ilert.com.

Certifications & Compliance

Certification
Status

ISO 27001:2022

Certified. See ISO 27001.

GDPR

Compliant. See GDPR.

DORA

Compliant. See DORA.

SOC 2 Type II

On roadmap

For full details, see the Security Overview and Compliance Overview.


For information not covered on this page, contact sales@ilert.com.

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