# Vendor Onboarding Information

This page provides the information typically required by customers during vendor/supplier onboarding. If your procurement team needs to set up ilert as a vendor in your systems, you will find the relevant details below.

***

## Company Information

| Field                        | Details                                                                         |
| ---------------------------- | ------------------------------------------------------------------------------- |
| **Legal Name**               | ilert GmbH                                                                      |
| **Trade Name / DBA**         | ilert                                                                           |
| **Legal Form**               | GmbH (Gesellschaft mit beschränkter Haftung — German limited liability company) |
| **Country of Incorporation** | Germany                                                                         |
| **Year Founded**             | 2011                                                                            |
| **Website**                  | <https://www.ilert.com>                                                         |

## Registered Address

ilert GmbH\
Bayenstr. 65\
50678 Cologne\
Germany

## Legal Registration

| Field                   | Details                     |
| ----------------------- | --------------------------- |
| **Commercial Register** | Amtsgericht Köln, HRB 83715 |
| **VAT ID (USt-IdNr.)**  | DE277768937                 |
| **D-U-N-S Number**      | 34-219-4004                 |

## Managing Directors

* Birol Yildiz
* Christian Fröhlingsdorf

## Contact Information

| Role                        | Name        | Email               |
| --------------------------- | ----------- | ------------------- |
| **General Inquiries**       | —           | <support@ilert.com> |
| **Sales & Contracts**       | —           | <sales@ilert.com>   |
| **Data Protection Officer** | secjur GmbH | <dsb@secjur.com>    |

## Service Type

ilert is a **cloud-based SaaS platform** for incident management, on-call management, and alerting. There is no on-premises deployment. The service is hosted exclusively in the EU on AWS infrastructure in Frankfurt, Germany.

## Business Classification

| Question                    | Answer |
| --------------------------- | ------ |
| **Minority-owned business** | No     |
| **Woman-owned business**    | No     |
| **Veteran-owned business**  | No     |
| **Small business**          | Yes    |

## Tax & Compliance (US Customers)

ilert GmbH is a German entity and does not have a US Tax Identification Number (EIN/TIN). As a foreign entity, ilert provides a **W-8BEN-E** form instead of a W-9. The W-8BEN-E form is available to enterprise customers only. Please contact <sales@ilert.com> to request a signed copy.

## Payment Information

Payment details (bank account / ACH information) are **generated dynamically and are unique to each customer account**. They will be included in your first invoice. Supported payment methods:

* **Credit Card** — available for all plans
* **US ACH Domestic Wire** — available for invoiced amounts
* **SEPA Direct Debit** — available for EU customers
* **Bank Transfer** — available for invoiced amounts

For questions about payment setup, contact <support@ilert.com>.

## Certifications & Compliance

| Certification      | Status                                                             |
| ------------------ | ------------------------------------------------------------------ |
| **ISO 27001:2022** | Certified. See [ISO 27001](/trust-center/compliance/iso-27001.md). |
| **GDPR**           | Compliant. See [GDPR](/trust-center/compliance/gdpr.md).           |
| **DORA**           | Compliant. See [DORA](/trust-center/compliance/dora.md).           |
| **SOC 2 Type II**  | On roadmap                                                         |

For full details, see the [Security Overview](/trust-center/security/security.md) and [Compliance Overview](/trust-center/compliance/compliance.md).

## Key Legal Documents

* [Terms and Conditions](/trust-center/legal/terms-and-conditions.md)
* [Data Processing Agreement](/trust-center/legal/data-processing-agreement.md)
* [Privacy Policy (Platform)](/trust-center/legal/privacy-policy-platform.md)
* [Sub-processor List](/trust-center/legal/subprocessors.md)
* [Imprint](/trust-center/legal/imprint.md)

***

*For information not covered on this page, contact* [*sales@ilert.com*](mailto:sales@ilert.com)*.*


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