# Vendor Onboarding Information This page provides the information typically required by customers during vendor/supplier onboarding. If your procurement team needs to set up ilert as a vendor in your systems, you will find the relevant details below. *** ## Company Information | Field | Details | | ---------------------------- | ------------------------------------------------------------------------------- | | **Legal Name** | ilert GmbH | | **Trade Name / DBA** | ilert | | **Legal Form** | GmbH (Gesellschaft mit beschränkter Haftung — German limited liability company) | | **Country of Incorporation** | Germany | | **Year Founded** | 2011 | | **Website** | | ## Registered Address ilert GmbH\ Bayenstr. 65\ 50678 Cologne\ Germany ## Legal Registration | Field | Details | | ----------------------- | --------------------------- | | **Commercial Register** | Amtsgericht Köln, HRB 83715 | | **VAT ID (USt-IdNr.)** | DE277768937 | | **D-U-N-S Number** | 34-219-4004 | ## Managing Directors * Birol Yildiz * Christian Fröhlingsdorf ## Contact Information | Role | Name | Email | | --------------------------- | ----------- | ------------------- | | **General Inquiries** | — | | | **Sales & Contracts** | — | | | **Data Protection Officer** | secjur GmbH | | ## Service Type ilert is a **cloud-based SaaS platform** for incident management, on-call management, and alerting. There is no on-premises deployment. The service is hosted exclusively in the EU on AWS infrastructure in Frankfurt, Germany. ## Business Classification | Question | Answer | | --------------------------- | ------ | | **Minority-owned business** | No | | **Woman-owned business** | No | | **Veteran-owned business** | No | | **Small business** | Yes | ## Tax & Compliance (US Customers) ilert GmbH is a German entity and does not have a US Tax Identification Number (EIN/TIN). As a foreign entity, ilert provides a **W-8BEN-E** form instead of a W-9. The W-8BEN-E form is available to enterprise customers only. Please contact to request a signed copy. ## Payment Information Payment details (bank account / ACH information) are **generated dynamically and are unique to each customer account**. They will be included in your first invoice. Supported payment methods: * **Credit Card** — available for all plans * **US ACH Domestic Wire** — available for invoiced amounts * **SEPA Direct Debit** — available for EU customers * **Bank Transfer** — available for invoiced amounts For questions about payment setup, contact . ## Certifications & Compliance | Certification | Status | | ------------------ | ------------------------------------------------------------------------------------- | | **ISO 27001:2022** | Certified. See [ISO 27001](https://docs.ilert.com/trust-center/compliance/iso-27001). | | **GDPR** | Compliant. See [GDPR](https://docs.ilert.com/trust-center/compliance/gdpr). | | **DORA** | Compliant. See [DORA](https://docs.ilert.com/trust-center/compliance/dora). | | **SOC 2 Type II** | On roadmap | For full details, see the [Security Overview](https://docs.ilert.com/trust-center/security/security) and [Compliance Overview](https://docs.ilert.com/trust-center/compliance/compliance). ## Key Legal Documents * [Terms and Conditions](https://docs.ilert.com/trust-center/legal/terms-and-conditions) * [Data Processing Agreement](https://docs.ilert.com/trust-center/legal/data-processing-agreement) * [Privacy Policy (Platform)](https://docs.ilert.com/trust-center/legal/privacy-policy-platform) * [Sub-processor List](https://docs.ilert.com/trust-center/legal/subprocessors) * [Imprint](https://docs.ilert.com/trust-center/legal/imprint) *** *For information not covered on this page, contact* [*sales@ilert.com*](mailto:sales@ilert.com)*.*