> For the complete documentation index, see [llms.txt](https://docs.ilert.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ilert.com/~/changes/vPSzQFfkdJCVWGT5AL1m/inbound-integrations/instana.md).

# Instana Integration

The ilert Instana Integration helps you to easily connect ilert with Instana.

[Instana](https://www.instana.com/) is an application performance monitoring software for microservice applications. With the ilert Instana Integration, you can receive Instana alerts through ilert and easily extend Instana with SMS, Push, Voice, and ilert on-call-scheduling.

## In ilert: Create an Instana alert source <a href="#create-alarm-source" id="create-alarm-source"></a>

1. Go to **Alert sources** --> **Alert sources** and click on **Create new alert source**

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FjX0cS4q7woTXKajZmc1W%2FScreenshot%202023-08-28%20at%2010.21.10.png?alt=media&amp;token=8ef3666b-84eb-4b51-abee-f07303313941" alt=""><figcaption></figcaption></figure>
2. Search for **Instana** in the search field, click on the Instana tile and click on **Next**.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FlXzQlJpaTFSR49AZk0xA%2FScreenshot%202023-08-28%20at%2010.24.23.png?alt=media&amp;token=cffeacb4-57b9-47d4-827d-b0f6b1afd914" alt=""><figcaption></figcaption></figure>
3. Give your alert source a name, optionally assign teams and click **Next**.
4. Select an **escalation policy** by creating a new one or assigning an existing one.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FNnuZqONaIhbOf6fn4OkZ%2FScreenshot%202023-08-28%20at%2011.37.47.png?alt=media&amp;token=8a74f7b5-5bd2-4eea-97fa-1c1dbb041333" alt=""><figcaption></figcaption></figure>
5. Select you [Alert grouping](/~/changes/vPSzQFfkdJCVWGT5AL1m/alerting/alert-sources.md#alert-grouping) preference and click **Continue setup**. You may click **Do not group alerts** for now and change it later.&#x20;

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2FueugN4JgHn1c90ggFA6u%2FScreenshot%202023-08-28%20at%2011.38.24.png?alt=media&amp;token=b8009daf-3ca8-4264-a6fa-e42ef7333205" alt=""><figcaption></figcaption></figure>
6. The next page show additional settings such as customer alert templates or notification prioritiy. Click on **Finish setup** for now.
7. On the final page, an API key and / or webhook URL will be generated that you will need later in this guide.

   <figure><img src="https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M76ygPnS4HUcFSX8ulm%2Fuploads%2Fi3TIOBvNYBQfDtNpmm0A%2FScreenshot%202023-08-28%20at%2011.47.34.png?alt=media&amp;token=6cae965a-e448-4443-8c20-37cf501c43b2" alt=""><figcaption></figcaption></figure>

## In Instana: Create a webhook integration <a href="#create-webhook-integration" id="create-webhook-integration"></a>

1. \_\*\*\_Open the Management Portal by clicking on Profile → Management Portal
2. Go to the **Integration** tab and click on **WEBHOOK**.

![](https://3394882078-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M76ygPnS4HUcFSX8ulm%2F-M9_85avZ1DaT6Mvesn-%2F-M9_8tiwfW0NmrLo90Rd%2Fi1-3.png?alt=media\&token=efce8ca8-b861-41d4-8abf-d90fbc12e8e4)

3. In the **Notify on** field, select the event types for which you want alerts from ilert.
4. In the **Webhook URL** field, copy the URL from the alert source set up in ilert and click on **Save**.

## FAQ <a href="#faq" id="faq"></a>

**Will alerts in ilert be resolved automatically?**

For alerts and issues in Instana: Yes, as soon as the state of an alert or issue is CLOSED in Instana, the alert in ilert will be resolved.

For Change and On / Offline Events: Every Change and On / Offline event generates a new Alert in ilert.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.ilert.com/~/changes/vPSzQFfkdJCVWGT5AL1m/inbound-integrations/instana.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
