Email Inbound Integration
This page describes how to integrate ilert with any tool that can send emails.
Email integration is the easiest way to integrate ilert with your monitoring system. Each email alert source in ilert has its own email address (e.g. your-tool@your-domain.ilertnow.com). As soon as your monitoring system sends an e-mail to this address, ilert will create an alert.
In ilert: create an email alert source
Go to Alert sources and click on Add a new alert source
Enter a name and select an escalation policy
Chose Email as integation type
Enter an email address for the alert source
Save the email alert source
Your email alert source is now active. Any email sent to the email address will create an alert in ilert and trigger the alerting process using the alert source's escalation policy. The default setting creates an alert in ilert for each incoming email. The next section explains advanced settings, such as deduplicating or filtering emails.
Fine-tuning email integration
By default, ilert creates a new alert for every email sent to the alert source's email address. You can fine-tune this behavior by
adding email filter, which lets you filter emails based on defined conditions
modifying alert creation options
Email filters
Email filters allow you to ignore emails based on the content of the email's subject, body, or from address.
Alert creation
Incident Resolution based on Emails
FAQ
Does ilert also process e-mails that are sent by forwarding to an alert source address?
Yes, ilert evaluates the TO
, CC
and BCC
fields as well as the DELIVERED-TO
header when processing email.
My monitoring system sends emails when an issue is recovered (e.g. RECOVERY
emails in Nagios). Can ilert use these emails to resolve previously created alerts?
Yes, see Automatically resolve Alerts with Emails for further information
I need more examples that illustrate regex alert key extraction from emails, where can I find them?
Take a look here.
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