Uptime & Heartbeat Monitors
Integrations
Powered By GitBook
iLert Release Notes
This page contains release notes for new features and improvements released after April, 2020.

October 2021

New features

New and updated integrations

    new inbound integration IXON
    new inbound integration Salesforce
    new inbound integration Jumpcloud
    new inbound integration StatusHub
    new inbound integration AWS GuardDuty

Improvements

    rendering performance of timelines of schedules has been improved

September 2021

New features

    added policy routingKeys to the event API
    added a new uptime monitor type: SSL

New and updated integrations

Improvements

    added response keywords check for HTTP uptime monitors
    added option to delete user avatar
    increased displayed team name sizes in action dropdowns and list views

August 2021

New features

New and updated integrations

    Microsoft Teams Chat (new bot)
    Microsoft Teams Meeting (new bot)

Improvements

    updates for on-calls API
    updates for schedule shifts API

July 2021

New and updated integrations

    Zendesk inbound integration now supports attaching comments to alerts
    Zammad inbound integration now supports attaching comments to alerts

June 2021

New and updated integrations

    Zendesk inbound integration
    Additional DingTalk Action that does not require a connector setup

New features

    Added team-context HTTP header to control team context on a per request basis when using api keys
    Escalation policy detail view has been added
    Attaching comments to alerts is now additionally possible through the events API

Improvements

    Improved team details in settings view
    Preventing ongoing call routing sessions from intervention through accept and resolve actions through mobile
    Email bounces are now made visible in the user contact information
    Updated algorithm to improve search results in list views

May 2021

New and updated integrations

    The alert priority of Zammad, ServiceNOW and SearchGuard Inbound Integrations is now fully managed in the alert source
    DingTalk Outbound Integration

New features

    Added option for account owners to disable report sharing
    Added API keys, which may now be created by each user and provided during API calls instead of basic auth
    Added option to logout of all mobile devices using the web UI

April 2021

New and updated integrations

New features

March 2021

New and updated integrations

Improvements

    Nagios / CheckMK Plugin: Use proxy for the outbound traffic via --proxy flag
    Nagios / CheckMK Plugin: Disable SSL certification validation (e.g. to use self-signed certificates) via --insecure flag

February 2021

New features

New and updated integrations

Improvements

    Call Routing Number User Interface rework

January 2021

New features

Improvements

December 2020

New features

    Irregular Schedules new calendar UI
    Call Routing: You may now choose if an alert is resolved on agent/caller hang-up

New and updated integrations

Improvements

November 2020

New features

New and updated integrations

October 2020

New features

New and updated integrations

Improvements

    Call routing: added mailbox transcription to alert details and made voicemail links easier accessible in the alert links section

September 2020

New features

    Alert Actions
    Support for outbound connections in Call Routing Numbers
    Support Hours for Call Routing Numbers

New and updated integrations

Improvements

    Ability to select alert events in outbound integrations. Example: trigger webhooks for alert creation and resolution events, but ignore remaining alert event types.
    Every call routing number is now referenced to an alert source, helping you connect incoming calls to e.g. Slack. You can now also manage support hours for your call routing number.
    Optimized bulk alert actions like accept and resolve
    Uptime monitor TCP and UDP modes now support first packet and expected packet
    Further improvements on our API to optimize response time and delivery for our mobile app
    New API endpoint /numbers

August 2020

New features

    Ability to re-route alerts to escalation policies and on-call schedules
    Suggested responders: when re-routing an alert, iLert now suggests you the best responder based on historic data

New and updated integrations

Improvements

    Alert source overview page now includes outbound connections
    User profile: low priority notifications rules are entirely optional, i.e. a user can now chose to not receive any notification for low priority alerts

July 2020

New Features

June 2020

Updated integrations

    Email: added ability to resolve alerts via email

Improvements

    Stakeholder engagement: stakeholders can now unsubscribe from alert update notifications
    Email login: Users can now login via email (in addition to username) . Usernames in iLert are deprecated and will be removed in the future.

May 2020

New features

New and updated integrations

    Serverless outbound integrations:
    Icinga v2.x (updated): there is a dedicated plugin for Icinga now on our GitHub repo. You can now override the alert priority from within Icinga and we include the comments that you enter in Icinga when ack’ing a problem in the event log of the alert.
    JIRA (updated): When you setup a connection from your alert source in iLert to your JIRA instance, projects and issue types are now dynamically fetched from your JIRA instance, so you can select the issue types when iLert syncs an alert to JIRA. You can even include custom fields.
    Webhook (updated): you can now fully customize the payload for outbound webhooks.

Improvements

    API end point for uptime monitors
    Uptime monitors: support for milliseconds in check timeout (blog post)
    Flexible periods in repeating on-call schedules: set an arbitrary period length and chose between days and weeks as the period unit (blog post)

April 2020

New features

    Single Sign On: Single sign on makes it easy to manage access to your iLert account using an identity provider of your choice.
    Alert Reporting includes key metrics such MTTA and MTTR (blog post).

New integrations

Improvements

    Auto raise alert priority lets you delay notifications and escalations until support hours start (blog post)
Last modified 13d ago