Mezmo Integration

Receive Mezmo's alerts via phone calls, push notifications, SMS and other channels with the help of ilert

Mezmo is a log management and observability platform designed to centralize and analyze application logs in real-time. By integrating Mezmo with ilert, users can benefit from seamless alerting and incident response capabilities based on their log data. This integration allows users to set up automatic alerts within ilert for critical log events detected by Mezmo.

In ilert: Create a Mezmo alert source

1. Go to Alert sources -> Alert sources and click Create new alert source.

   
2. Search for Mezmo in the search field, click the Mezmo tile, and then Next.

   
3. Give your alert source a name, optionally assign teams, and click Next.

4. Select an escalation policy by creating a new one or assigning an existing one.

   
5. Select your Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.

   
6. The next page shows additional settings, such as customer alert templates or notification priority. Click Finish setup for now.

7. On the final page, an API key and/or webhook URL will be generated. You will need it later.

In Mezmo: Create an alert Webhook

1. On the sidebar, click on the Cog Wheel icon.

1. Now click on Alerts.

1. Click on Add Preset.

1. Choose Webhook.

1. Enter a name for the webhook.

2. Change the Method to 'POST' and enter the alert source url previously generated in ilert into the URL field.

1. On the sidebar, click on the Views icon.

1. On your desired view, click on Edit alert.

1. Select the newly created webhook and save the alert.

FAQ

Will alerts in ilert be resolved automatically?

No, unfortunately Mezmo is not compatible with ilert's resolve event.