Alert Actions
entity ID
GET /api/alerts/{id}/actions HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Accept: */*
list of alert actions
{
"alertActionId": "text",
"connectorId": "text",
"type": "text",
"name": "text",
"iconUrl": "text",
"history": [
{
"id": "text",
"alertActionId": "text",
"connectorId": "text",
"alertId": 1,
"success": true,
"actor": {
"id": 1,
"firstName": "text",
"lastName": "text",
"email": "text",
"timezone": "Europe/Berlin",
"position": "text",
"department": "text",
"avatarUrl": "text",
"language": "de",
"region": "DE",
"role": "STAKEHOLDER",
"shiftColor": "text",
"mutedUntil": "2025-07-08T10:56:26.963Z",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z"
}
}
]
}
entity ID
POST /api/alerts/{id}/actions HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 510
{
"alertActionId": "text",
"connectorId": "text",
"type": "text",
"name": "text",
"iconUrl": "text",
"history": [
{
"id": "text",
"alertActionId": "text",
"connectorId": "text",
"alertId": 1,
"success": true,
"actor": {
"id": 1,
"firstName": "text",
"lastName": "text",
"email": "text",
"timezone": "Europe/Berlin",
"position": "text",
"department": "text",
"language": "de",
"region": "DE",
"role": "STAKEHOLDER",
"shiftColor": "text",
"mutedUntil": "2025-07-08T10:56:26.963Z",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z"
}
}
]
}
the alert action result, validate the 'success' field
{
"id": "text",
"alertActionId": "text",
"connectorId": "text",
"alertId": 1,
"success": true,
"actor": {
"id": 1,
"firstName": "text",
"lastName": "text",
"email": "text",
"timezone": "Europe/Berlin",
"position": "text",
"department": "text",
"avatarUrl": "text",
"language": "de",
"region": "DE",
"role": "STAKEHOLDER",
"shiftColor": "text",
"mutedUntil": "2025-07-08T10:56:26.963Z",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z"
}
}
alert source id
connector id
an integer specifying the starting point (beginning with 0) when paging through a list of entities
0
the maximum number of results when paging through a list of alert actions.
100
GET /api/alert-actions HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Accept: */*
The filtered alert actions
[
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"integrationUrl": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"status": "PENDING",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"bidirectional": true,
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"bidirectional": true,
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
"alert-created"
],
"alertFilter": {
"operator": "AND",
"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
]
May only be used with triggerType 'alert-escalation-ended' selected
May only be used with triggerType 'v-alert-not-resolved' selected
Defines an optional alert filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. Note: this field is an ?include, it will not appear in lists.
POST /api/alert-actions HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2569
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
"alert-created"
],
"alertFilter": {
"operator": "AND",
"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
The newly created alert action
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"integrationUrl": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"status": "PENDING",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"bidirectional": true,
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"bidirectional": true,
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
"alert-created"
],
"alertFilter": {
"operator": "AND",
"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
entity ID
GET /api/alert-actions/{id} HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Accept: */*
The requested alert action
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"integrationUrl": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"status": "PENDING",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"bidirectional": true,
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"bidirectional": true,
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
"alert-created"
],
"alertFilter": {
"operator": "AND",
"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
entity ID
May only be used with triggerType 'alert-escalation-ended' selected
May only be used with triggerType 'v-alert-not-resolved' selected
Defines an optional alert filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. Note: this field is an ?include, it will not appear in lists.
PUT /api/alert-actions/{id} HTTP/1.1
Host:
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 2569
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
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],
"alertFilter": {
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"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
The updated alert action
{
"id": "text",
"alertSources": [
{
"id": 1,
"teams": [
{
"id": 1,
"name": "text"
}
],
"name": "text",
"iconUrl": "text",
"lightIconUrl": "text",
"darkIconUrl": "text",
"escalationPolicy": {
"id": 1,
"name": "text",
"escalationRules": [
{
"escalationTimeout": 1,
"user": {
"id": 1
},
"schedule": {
"id": 1
},
"users": [
{
"id": 1,
"firstName": "text",
"lastName": "text"
}
],
"schedules": [
{
"id": 1,
"name": "text",
"type": "STATIC"
}
]
}
],
"teams": [
{
"id": 1,
"name": "text"
}
],
"repeating": false,
"frequency": 1,
"delayMin": 0,
"routingKey": "text"
},
"integrationType": "NAGIOS",
"integrationKey": "text",
"integrationUrl": "text",
"autoResolutionTimeout": "text",
"alertGroupingWindow": "text",
"alertCreation": "ONE_ALERT_PER_EMAIL",
"status": "PENDING",
"active": true,
"alertPriorityRule": "HIGH",
"supportHours": {
"id": 1,
"name": "text",
"teams": [
{
"id": 1,
"name": "text"
}
],
"timezone": "Europe/Berlin",
"supportDays": {
"MONDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"TUESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"WEDNESDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"THURSDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"FRIDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SATURDAY": {
"start": "10:56:26",
"end": "10:56:26"
},
"SUNDAY": {
"start": "10:56:26",
"end": "10:56:26"
}
}
},
"bidirectional": true,
"summaryTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"detailsTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"routingTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"linkTemplates": [
{
"text": "text",
"hrefTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
}
}
],
"priorityTemplate": {
"valueTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"mappings": [
{
"value": "text",
"priority": "LOW"
}
]
},
"eventFilter": "text",
"alertKeyTemplate": {
"textTemplate": "text",
"elements": [
{
"type": "TEXT",
"val": "text",
"func": "text",
"args": [
{
"S": "text",
"N": 1
}
]
}
]
},
"eventTypeFilterCreate": "text",
"eventTypeFilterAccept": "text",
"eventTypeFilterResolve": "text"
}
],
"connectorId": "text",
"connectorType": "autotask",
"name": "text",
"createdAt": "2025-07-08T10:56:26.963Z",
"updatedAt": "2025-07-08T10:56:26.963Z",
"triggerMode": "AUTOMATIC",
"bidirectional": true,
"escalationEndedDelaySec": 1,
"notResolvedDelaySec": 1,
"triggerTypes": [
"alert-created"
],
"alertFilter": {
"operator": "AND",
"predicates": [
{
"field": "ALERT_SUMMARY",
"criteria": "CONTAINS_ANY_WORDS",
"value": "text"
}
]
},
"conditions": "text",
"params": {
"tags": [
"text"
],
"priority": "text",
"site": "text"
},
"teams": [
{
"id": 1,
"name": "text"
}
]
}
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