# Alerts

## List alerts (optionally matching certain criteria that are specified by query parameters).

> \*\*Sample URLs\*\*\
> \* List only alerts that are either in state \`PENDING\` or \`ACCEPTED\`: \<br /> <https://api.ilert.com/api/alerts?states=PENDING\\&states=ACCEPTED\\>
> \* List only alerts that belong to the alert source with ID \`1243\` or \`1743\` and where user \`jd\` is a responder: \<br />\
> &#x20; <https://api.ilert.com/api/alerts?sources=1243\\&sources=1743\\&responders=jd\\>
> \* Paginate first batch for a range of alerts (note: query parameters should be url encoded): \<br />\
> &#x20;<https://api.ilert.com/api/alerts?start-index=0\\&max-results=100\\&from=2021-03-01T21:24:56.771Z\\&until=2021-04-01T21:24:56.771Z\\>
> \* Fetch next page, assuming equal to max-results were returned: \<br/>\
> &#x20;<https://api.ilert.com/api/alerts?start-index=100\\&max-results=100\\&from=2021-03-01T21:24:56.771Z\\&until=2021-04-01T21:24:56.771Z\\>
> \* Pagination should be done based on the \`reportTime\` field using the parameters \`from\` and \`until\` as well as \`start-index\`. When building a local alert state store the \`id\` field should be used as identifier. The \`alertKey\` field is not suitable for this, as it is used to group related alerts to each other.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts":{"get":{"tags":["Alerts"],"summary":"List alerts (optionally matching certain criteria that are specified by query parameters).","description":"**Sample URLs**\n* List only alerts that are either in state `PENDING` or `ACCEPTED`: <br /> https://api.ilert.com/api/alerts?states=PENDING&states=ACCEPTED\n* List only alerts that belong to the alert source with ID `1243` or `1743` and where user `jd` is a responder: <br />\n  https://api.ilert.com/api/alerts?sources=1243&sources=1743&responders=jd\n* Paginate first batch for a range of alerts (note: query parameters should be url encoded): <br />\n https://api.ilert.com/api/alerts?start-index=0&max-results=100&from=2021-03-01T21:24:56.771Z&until=2021-04-01T21:24:56.771Z\n* Fetch next page, assuming equal to max-results were returned: <br/>\n https://api.ilert.com/api/alerts?start-index=100&max-results=100&from=2021-03-01T21:24:56.771Z&until=2021-04-01T21:24:56.771Z\n* Pagination should be done based on the `reportTime` field using the parameters `from` and `until` as well as `start-index`. When building a local alert state store the `id` field should be used as identifier. The `alertKey` field is not suitable for this, as it is used to group related alerts to each other.","parameters":[{"name":"start-index","in":"query","description":"an integer specifying the starting point (beginning with 0) when paging through a list of entities","schema":{"type":"integer","format":"int32","default":0}},{"name":"max-results","in":"query","description":"the maximum number of results when paging through a list of entities.","schema":{"maximum":100,"type":"integer","format":"int32","default":50}},{"name":"include","in":"query","description":"Describes optional properties that should be included in the response. You may declare multiple. (nextEscalationUser)","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["nextEscalationUser"]}}},{"name":"states","in":"query","description":"state of the alert","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]}}},{"name":"sources","in":"query","description":"alert source IDs of the alert's alert source","style":"form","explode":true,"schema":{"type":"array","items":{"type":"integer","format":"int64"}}},{"name":"policies","in":"query","description":"escalation policy IDs of the alert's escalation policy","style":"form","explode":true,"schema":{"type":"array","items":{"type":"integer","format":"int64"}}},{"name":"responders","in":"query","description":"user ids of the user that is a responder of the alert","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string"}}},{"name":"from","in":"query","description":"from date, ISO-UTC e.g. 2021-05-25T21:24:56.771Z, based on reportTime","schema":{"type":"string","format":"date-time"}},{"name":"until","in":"query","description":"until date, ISO-UTC e.g. 2021-05-26T21:24:56.771Z, based on reportTime","schema":{"type":"string","format":"date-time"}}],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/Alert"}}}}}}}}}}
```

## Create alerts with customised parameters without requiring events from monitoring tools that use our Events API.

> ATTENTION: do not use this endpoint to create monitoring related (or high volumes of) alerts, use '/api/events' instead, you have been warned! Escalation of the alert will be based on the alert source's escalation policy or may be overridden by providing a specific escalation policy or lastly specific set of responders (users), latter will only notify the user(s) and will not escalate any further.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ManualAlert":{"required":["alertSource","summary"],"type":"object","properties":{"summary":{"type":"string"},"details":{"type":"string"},"alertSource":{"$ref":"#/components/schemas/SimpleIdField64"},"escalationPolicy":{"$ref":"#/components/schemas/SimpleIdField64"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","description":"List of responders (users), only user.id is required.","items":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"}}}}}},"SimpleIdField64":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"}},"description":"For POST and PUT requests only the id field is required for sub entities, e.g. status page -> service, alert source -> support hour"},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts":{"post":{"tags":["Alerts"],"summary":"Create alerts with customised parameters without requiring events from monitoring tools that use our Events API.","description":"ATTENTION: do not use this endpoint to create monitoring related (or high volumes of) alerts, use '/api/events' instead, you have been warned! Escalation of the alert will be based on the alert source's escalation policy or may be overridden by providing a specific escalation policy or lastly specific set of responders (users), latter will only notify the user(s) and will not escalate any further.","requestBody":{"description":"the alert","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ManualAlert"}}},"required":true},"responses":{"201":{"description":"the created and freshly escalated alert","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Alert"}}}}}}}}}
```

## GET /alerts/count

> Get the alert count matching the specified criteria.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"CountResponse":{"type":"object","properties":{"count":{"type":"integer","format":"int64"}}}}},"paths":{"/alerts/count":{"get":{"tags":["Alerts"],"summary":"Get the alert count matching the specified criteria.","parameters":[{"name":"states","in":"query","description":"state of the alert","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]}}},{"name":"sources","in":"query","description":"alert source IDs of the alert's alert source","style":"form","explode":true,"schema":{"type":"array","items":{"type":"integer","format":"int64"}}},{"name":"responders","in":"query","description":"user ids of the user that is a responder of the alert","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string"}}},{"name":"from","in":"query","description":"from date","schema":{"type":"string","format":"date-time"}},{"name":"until","in":"query","description":"until date","schema":{"type":"string","format":"date-time"}}],"responses":{"200":{"description":"the number of alerts matching the specified criteria","content":{"application/json":{"schema":{"$ref":"#/components/schemas/CountResponse"}}}}}}}}}
```

## GET /alerts/{id}

> Get the alert with the specified id.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts/{id}":{"get":{"tags":["Alerts"],"summary":"Get the alert with the specified id.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"include","in":"query","description":"Describes optional properties that should be included in the response. You may declare multiple. (escalationRules, nextEscalationUser)","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["escalationRules","nextEscalationUser"]}}}],"responses":{"200":{"description":"alert object","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Alert"}}}}}}}}}
```

## GET /alerts/{id}/suggested-responders

> Get available (assignable) responders for the alert with the specified id.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"SuggestedResponder":{"type":"object","properties":{"group":{"type":"string","enum":["SUGGESTED","USER","ESCALATION_POLICY","ON_CALL_SCHEDULE"]},"id":{"type":"number"},"name":{"type":"string"},"disabled":{"type":"boolean"}}}}},"paths":{"/alerts/{id}/suggested-responders":{"get":{"tags":["Alerts"],"summary":"Get available (assignable) responders for the alert with the specified id.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"lang","in":"query","description":"locale for response text eg. 'en' or 'de'","schema":{"type":"string"}}],"responses":{"200":{"description":"the list of alert responders","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/SuggestedResponder"}}}}}}}}}}
```

## POST /alerts/{id}/responders

> Add an additional responder to the alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}}}},"paths":{"/alerts/{id}/responders":{"post":{"tags":["Alerts"],"summary":"Add an additional responder to the alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"201":{"description":"the created alert responder object","content":{"application/json":{"schema":{"$ref":"#/components/schemas/AlertResponder"}}}},"404":{"description":"Responder did not exist","content":{}},"405":{"description":"Responder is already present on the alert","content":{}}}}}}}
```

## DELETE /alerts/{id}/responders/{user-id}

> Remove a responder from the alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}}},"paths":{"/alerts/{id}/responders/{user-id}":{"delete":{"tags":["Alerts"],"summary":"Remove a responder from the alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"user-id","in":"path","description":"numeric user id","required":true,"schema":{"type":"string"}}],"responses":{"204":{"description":"Responder has been removed","content":{}},"404":{"description":"Responder did not exist","content":{}}}}}}}
```

## Assign the alert.

> Either provide a user-id, policy-id (escalation policy) or schedule-id (on-call schedule) that the specific alert should be assigned to.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts/{id}/assign":{"put":{"tags":["Alerts"],"summary":"Assign the alert.","description":"Either provide a user-id, policy-id (escalation policy) or schedule-id (on-call schedule) that the specific alert should be assigned to.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"user","in":"query","description":"numeric user id","schema":{"type":"string"}},{"name":"policy","in":"query","description":"numeric policy id","schema":{"type":"string"}},{"name":"schedule","in":"query","description":"numeric schedule id","schema":{"type":"string"}}],"responses":{"200":{"description":"the updated alert object","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Alert"}}}}}}}}}
```

## PUT /alerts/{id}/accept

> Accept the Alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts/{id}/accept":{"put":{"tags":["Alerts"],"summary":"Accept the Alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"200":{"description":"the updated alert object","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Alert"}}}}}}}}}
```

## PUT /alerts/{id}/resolve

> Resolve the alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Alert":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"summary":{"type":"string"},"details":{"type":"string"},"reportTime":{"type":"string","format":"date-time"},"resolvedOn":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["PENDING","ACCEPTED","RESOLVED"]},"alertSource":{"$ref":"#/components/schemas/AlertSource"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"priority":{"$ref":"#/components/schemas/AlertPriority"},"alertKey":{"type":"string"},"assignedTo":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'responders' instead"},"nextEscalation":{"type":"string","format":"date-time","readOnly":true},"escalationRules":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/EscalationRule"}},"nextEscalationUser":{"$ref":"#/components/schemas/User"},"nextEscalationRuleIndex":{"type":"number","readOnly":true},"images":{"type":"array","items":{"$ref":"#/components/schemas/EventImage"}},"links":{"type":"array","items":{"$ref":"#/components/schemas/EventLink"}},"responders":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/AlertResponder"}}}},"AlertSource":{"required":["escalationPolicy","integrationType","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"name":{"type":"string"},"iconUrl":{"type":"string"},"lightIconUrl":{"type":"string"},"darkIconUrl":{"type":"string"},"escalationPolicy":{"$ref":"#/components/schemas/EscalationPolicy"},"integrationType":{"$ref":"#/components/schemas/IntegrationType"},"integrationKey":{"type":"string"},"integrationUrl":{"type":"string","readOnly":true},"autoResolutionTimeout":{"type":"string","format":"ISO-8601"},"alertGroupingWindow":{"type":"string","format":"ISO-8601"},"alertCreation":{"type":"string","default":"ONE_ALERT_PER_EMAIL","enum":["ONE_ALERT_PER_EMAIL","ONE_ALERT_PER_EMAIL_SUBJECT","ONE_PENDING_ALERT_ALLOWED","ONE_OPEN_ALERT_ALLOWED","OPEN_RESOLVE_ON_EXTRACTION","ONE_ALERT_GROUPED_PER_WINDOW","INTELLIGENT_GROUPING"]},"status":{"type":"string","readOnly":true,"enum":["PENDING","ALL_ACCEPTED","ALL_RESOLVED","IN_MAINTENANCE","DISABLED"]},"active":{"type":"boolean","default":true},"alertPriorityRule":{"$ref":"#/components/schemas/AlertPriorityRule"},"supportHours":{"$ref":"#/components/schemas/SupportHour"},"bidirectional":{"type":"boolean","readOnly":true},"summaryTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"detailsTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"routingTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"linkTemplates":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceLinkTemplate"}},"priorityTemplate":{"$ref":"#/components/schemas/AlertSourcePriorityTemplate"},"severityTemplate":{"$ref":"#/components/schemas/AlertSourceSeverityTemplate"},"eventFilter":{"type":"string","description":"Defines an optional event filter condition in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"alertKeyTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"servicesTemplate":{"type":"array","description":"Optional list of templates that extract service identifiers from the inbound event payload. Each rendered value is comma-split, and each resulting token is resolved against the tenant's services by alias or name (case-insensitive). Unmatched tokens are silently dropped. Capped at 10 templates and at the alert's per-event services limit. Note: this field is an ?include, it will not appear in lists.","items":{"$ref":"#/components/schemas/AlertSourceTemplate"}},"eventTypeFilterCreate":{"type":"string","description":"Defines an optional create alert rule in ICL language. This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterAccept":{"type":"string","description":"Defines an optional accept alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"eventTypeFilterResolve":{"type":"string","description":"Defines an optional resolve alert rule in ICL language This is a code based implementation, more info on syntax: https://docs.ilert.com/rest-api/icl-ilert-condition-language. For block based configuration please use the web UI. It has no effect on manually created alerts. Note: this field is an ?include, it will not appear in lists."},"autoRaiseAlerts":{"type":"boolean","description":"Only effective when a support hour is linked to this alert source."},"scoreThreshold":{"type":"number","format":"double","description":"Only used when alertCreation is set to INTELLIGENT_GROUPING."},"severity":{"type":"integer"},"services":{"type":"array","items":{"$ref":"#/components/schemas/Service"}},"setupStatus":{"type":"string","enum":["CREATED","CREATED_ADVANCED","CREATED_BIDIRECTIONAL","FINISHED"]},"autoCreateServices":{"type":"boolean","default":false},"createdAt":{"type":"string","readOnly":true},"updatedAt":{"type":"string","readOnly":true}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"EscalationPolicy":{"required":["escalationRules","name"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"escalationRules":{"type":"array","items":{"$ref":"#/components/schemas/EscalationRule"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"repeating":{"type":"boolean","default":false},"frequency":{"maximum":9,"minimum":1,"type":"integer","format":"int32","default":1},"delayMin":{"maximum":15,"minimum":0,"type":"integer","format":"int32","default":0},"routingKey":{"type":"string","description":"optional"}}},"EscalationRule":{"required":["escalationTimeout"],"type":"object","properties":{"escalationTimeout":{"type":"integer"},"user":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: User) is deprecated, please use 'users' instead"},"schedule":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Schedule) is deprecated, please use 'schedules' instead"},"team":{"type":"object","properties":{"id":{"type":"number"}},"description":"This field (type: Team) is deprecated, please use 'teams' instead"},"users":{"type":"array","items":{"$ref":"#/components/schemas/UserRel"}},"schedules":{"type":"array","items":{"$ref":"#/components/schemas/ScheduleRel"}},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ScheduleRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"type":{"type":"string","enum":["STATIC","RECURRING"]}}},"IntegrationType":{"type":"string","enum":["NAGIOS","ICINGA","EMAIL2","SMS","API","HEARTBEAT2","PRTG","PINGDOM","CLOUDWATCH","AWSPHD","STACKDRIVER","INSTANA","ZABBIX","SOLARWINDS","PROMETHEUS","NEWRELIC","GRAFANA","GITHUB","DATADOG","UPTIMEROBOT","APPDYNAMICS","DYNATRACE","TOPDESK","STATUSCAKE","MONITOR","TOOL","CHECKMK","AUTOTASK","AWSBUDGET","SYSDIG","SERVERDENSITY","ZAPIER","KENTIXAM","JIRA","CONSUL","ZAMMAD","SPLUNK","SERVICENOW","SEARCHGUARD","KUBERNETES","SIGNALFX","AZUREALERTS","TERRAFORMCLOUD","SENTRY","SEMATEXT","SUMOLOGIC","RAYGUN","MXTOOLBOX","ESWATCHER","AMAZONSNS","KAPACITOR","CORTEXXSOAR","ZENDESK","AUVIK","SENSU","NCENTRAL","JUMPCLOUD","SALESFORCE","GUARDDUTY","STATUSHUB","IXON","APIFORTRESS","FRESHSERVICE","APPSIGNAL","LIGHTSTEP","IBMCLOUDFUNCTIONS","CROWDSTRIKE","HUMIO","OHDEAR","MONGODBATLAS","GITLAB","HYPERPING","PAPRISMACLOUD","SAMSARA","PANDORAFMS","MSSCOM","TWILIO","CISCOMERAKI","CHECKLY","POSTHOG","GOOGLESCC","SLACK","MSTEAMS","UPTIMEKUMA","TWILIOERRORS","PARTICLE","CLOUDFLARE","TULIP","GRAYLOG","CATCHPOINT","LOKI","CORTEX","MIMIR","HALOPSA","INFLUXDB","CALLFLOW","HALOITSM","KIBANA","VICTORIAMETRICS","HONEYCOMB","FOURME","KEEP","UBIDOTS","HETRIXTOOLS","POSTMAN","CLUSTERCONTROL","NETDATA","AWX","KAFKA","MQTT","RAPIDSPIKE","HONEYBADGER","HEALTHCHECKSIO","MEZMO","SERVERGUARD24","CISCOTHOUSANDEYES","SITE24X7","ITCONDUCTOR","SAPFRUN","APICA","DASH0","ROLLBAR","GATUS","LIBRENMS","PANTHER","TEAMCITY","ALIBABACLOUD","FLEETDM","CONNECTWISEPSA","DEADMANSSNITCH","FORTISOAR","OPMANAGER","CRONITOR","DOMOTZ","LIVEWATCH","AZUREDEVOPS","LEVELIO","EKARA","SYSAID","PHAREIO","OPSGENIE","WHATAP","SIGNOZ","GOOGLECHAT","DOTCOMMONITOR","UPTIME","HELPSCOUT","SCIENCELOGIC","PULSETIC","WAZUH","SEKOIA"]},"AlertPriorityRule":{"type":"string","enum":["HIGH","LOW","HIGH_DURING_SUPPORT_HOURS","LOW_DURING_SUPPORT_HOURS"]},"SupportHour":{"required":["name","supportDays","timezone"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"timezone":{"$ref":"#/components/schemas/TimeZone"},"supportDays":{"type":"object","properties":{"MONDAY":{"$ref":"#/components/schemas/SupportDay"},"TUESDAY":{"$ref":"#/components/schemas/SupportDay"},"WEDNESDAY":{"$ref":"#/components/schemas/SupportDay"},"THURSDAY":{"$ref":"#/components/schemas/SupportDay"},"FRIDAY":{"$ref":"#/components/schemas/SupportDay"},"SATURDAY":{"$ref":"#/components/schemas/SupportDay"},"SUNDAY":{"$ref":"#/components/schemas/SupportDay"}}},"exceptions":{"type":"array","items":{"$ref":"#/components/schemas/SupportHourException"}}}},"TimeZone":{"type":"string","enum":["Europe/Berlin","America/New_York","America/Los_Angeles","Asia/Istanbul"]},"SupportDay":{"required":["end","start"],"type":"object","properties":{"start":{"type":"string","format":"time"},"end":{"type":"string","format":"time"}}},"SupportHourException":{"type":"object","required":["name","start","end","supportStatus"],"properties":{"name":{"type":"string"},"start":{"type":"string","format":"date"},"end":{"type":"string","format":"date"},"supportStatus":{"type":"string","enum":["DURING","OUTSIDE"]}}},"AlertSourceTemplate":{"type":"object","properties":{"textTemplate":{"type":"string","description":"For more information on alert source templating, please visit: https://docs.ilert.com/alerting/alert-sources#alert-template.\n\n Example: <br />`Hi {{ users[0].name }} there!` \n\nYou can use the text template instead of elements by adding the include `textTemplate` to your request. Any version can be used for POST or PUT requests."},"elements":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElement"}}}},"AlertSourceTemplateElement":{"type":"object","properties":{"type":{"type":"string","enum":["TEXT","VAR","RAW"]},"val":{"type":"string"},"func":{"type":"string"},"args":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceTemplateElementArg"}}}},"AlertSourceTemplateElementArg":{"type":"object","properties":{"S":{"type":"string"},"N":{"type":"integer"}}},"AlertSourceLinkTemplate":{"required":["hrefTemplate","text"],"type":"object","properties":{"text":{"type":"string"},"hrefTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"}}},"AlertSourcePriorityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourcePriorityTemplateMapping"}}}},"AlertSourcePriorityTemplateMapping":{"required":["priority","value"],"type":"object","properties":{"value":{"type":"string"},"priority":{"type":"string","enum":["LOW","HIGH"]}}},"AlertSourceSeverityTemplate":{"required":["mappings","valueTemplate"],"type":"object","properties":{"valueTemplate":{"$ref":"#/components/schemas/AlertSourceTemplate"},"mappings":{"type":"array","items":{"$ref":"#/components/schemas/AlertSourceSeverityTemplateMapping"}}}},"AlertSourceSeverityTemplateMapping":{"required":["severity","value"],"type":"object","properties":{"value":{"type":"string"},"severity":{"type":"integer","format":"int32"}}},"Service":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}},"subscribed":{"type":"boolean","readOnly":true},"uptime":{"$ref":"#/components/schemas/ServiceUptime"},"incidents":{"type":"array","description":"Note that this only contains the latest 10 unresolved incidents, use /api/incidents?service=x if more or specific results are needed","readOnly":true,"items":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceUptime":{"type":"object","properties":{"rangeStart":{"type":"string","format":"date-time"},"rangeEnd":{"type":"string","format":"date-time"},"outages":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}},"uptimePercentage":{"$ref":"#/components/schemas/ServiceUptimePercentage"}}},"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceUptimePercentage":{"type":"object","properties":{"uptimePercentage":{"type":"object","properties":{"p90":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p60":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true},"p30":{"maximum":100,"minimum":0,"type":"number","format":"float","readOnly":true}}}}},"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"AlertPriority":{"type":"string","enum":["HIGH","LOW"]},"User":{"required":["email","firstName","lastName"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"},"email":{"type":"string"},"timezone":{"$ref":"#/components/schemas/TimeZone"},"position":{"type":"string"},"department":{"type":"string"},"avatarUrl":{"type":"string","readOnly":true},"language":{"type":"string","enum":["de","en"]},"region":{"type":"string","enum":["DE","GB","CH","CN","IN","US","FR","ES","CA","IE"]},"role":{"$ref":"#/components/schemas/Role"},"shiftColor":{"type":"string","description":"Optional hex-color code for the user's shifts in schedules calendars"},"mutedUntil":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"createdAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"},"updatedAt":{"type":"string","description":"Date in ISO-8601","format":"date-time"}}},"Role":{"type":"string","enum":["STAKEHOLDER","GUEST","RESPONDER","USER","ADMIN"]},"EventImage":{"type":"object","properties":{"src":{"type":"string"},"href":{"type":"string"},"alt":{"type":"string"}}},"EventLink":{"type":"object","properties":{"href":{"type":"string"},"text":{"type":"string"}}},"AlertResponder":{"type":"object","properties":{"user":{"$ref":"#/components/schemas/UserRel"},"status":{"type":"string","enum":["PENDING","ACCEPTED"]},"acceptedAt":{"type":"string","format":"date-time"}}}}},"paths":{"/alerts/{id}/resolve":{"put":{"tags":["Alerts"],"summary":"Resolve the alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"200":{"description":"the updated alert object","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Alert"}}}}}}}}}
```

## GET /alerts/{id}/notifications

> Get notifications for the specified alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"},{"name":"Notifications"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Notification":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"method":{"type":"string","enum":["PUSH","VOICE","SMS","EMAIL","WHATSAPP"]},"target":{"type":"string"},"subject":{"type":"string"},"alertId":{"type":"integer","format":"int64"},"user":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstname":{"type":"string"},"lastname":{"type":"string"}}},"notificationTime":{"type":"string","format":"date-time"},"status":{"type":"string","enum":["SCHEDULED","SUCCESS","ERROR"]},"errorMessage":{"type":"string","description":"An error message in case the notification status is ERROR."}}}}},"paths":{"/alerts/{id}/notifications":{"get":{"tags":["Alerts","Notifications"],"summary":"Get notifications for the specified alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"200":{"description":"a list of notification objects","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/Notification"}}}}}}}}}}
```

## GET /alerts/{id}/log-entries

> Get log entries for the specified alert.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Alerts"},{"name":"Log-Entries"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"LogEntry":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"timestamp":{"type":"string","format":"date-time"},"logEntryType":{"type":"string","enum":["ConnectorAutomaticResultErrorLogEntry","ConnectorAutomaticResultLogEntry","AlertActionErrorLogEntry","AlertActionFailLogEntry","AlertActionSuccessLogEntry","AlertNotRoutedLogEntry","AlertReceivedLogEntry","AlertRoutedSuccessfulLogEntry","AlertSourceResponseLogEntry","CallLogEntry","EmailReceivedLogEntry","EmailResolvedLogEntry","FilterableLogEntryType","HeartbeatOverdueLogEntry","HeartbeatResolvedLogEntry","AlertAssignedBySystemLogEntry","AlertAssignedByUserLogEntry","AlertAssignedToPolicyLogEntry","AlertAssignedToScheduleLogEntry","AlertAutoResolvedLogEntry","AlertCommentAddedBySystemLogEntry","AlertCommentAddedLogEntry","AlertCommentPublishedLogEntry","AlertCreatedByUserLogEntry","AlertRaisedBySystemLogEntry","AlertRaisedByUserLogEntry","AlertSummaryChangedLogEntry","IncomingCallLogEntry","LowPriorityCallLog","MailboxCallLogEntry","MailboxRecordReceivedLog","MailboxTranscribedReceivedLog","NobodyOnCallLogEntry","NotificationLogEntry","ParallelCallLogEntry","PhoneNumberNotSetLogEntry","PhoneNumberBlockedLogEntry","QueueResultLogEntry","StakeholderAddedBySystemLogEntry","StakeholderAddedLogEntry","StakeholderRemovedLogEntry","StakeholderResubscribedLogEntry","StakeholderUnsubscribedLogEntry","UserResponseLogEntry","InComIncidentCreatedLogEntry","InComIncidentResolvedLogEntry","InComServiceTransitionLogEntry","InComLinkedLogEntry","InComUnlinkedLogEntry","AlertChannelAttachedByUserLogEntry","AlertChannelDetachedByUserLogEntry","AlertEscalatedToLevelLogEntry"]},"text":{"type":"string"},"alertId":{"type":"integer","format":"int64"},"filterTypes":{"type":"array","items":{"$ref":"#/components/schemas/LogFilterType"}},"vars":{"type":"object","additionalProperties":{"type":"string"}}}},"LogFilterType":{"type":"string","enum":["NOTIFICATIONS","ALERT_SOURCE_EVENTS","CALL_ROUTING_EVENTS","ALERT_UPDATES","CONNECTOR_EVENTS"]}}},"paths":{"/alerts/{id}/log-entries":{"get":{"tags":["Alerts","Log-Entries"],"summary":"Get log entries for the specified alert.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"lang","in":"query","description":"log entry language","schema":{"type":"string","enum":["en","de"]}},{"name":"start-index","in":"query","description":"an integer specifying the starting point (beginning with 0) when paging through a list of entities","schema":{"type":"integer","format":"int32","default":0}},{"name":"max-results","in":"query","description":"the maximum number of results when paging through a list of entities.","schema":{"maximum":100,"type":"integer","format":"int32","default":50}},{"name":"include","in":"query","description":"Describes optional properties that should be included in the response. You may declare multiple. (vars)","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["vars"]}}},{"name":"filter-types","in":"query","description":"filter-type (group) of the log","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["NOTIFICATIONS","ALERT_SOURCE_EVENTS","CALL_ROUTING_EVENTS","ALERT_UPDATES","CONNECTOR_EVENTS","INCIDENT_COMMUNICATIONS"]}}}],"responses":{"200":{"description":"list of log entries","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/LogEntry"}}}}}}}}}}
```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ilert.com/developer-docs/rest-api/api-reference/alerts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.