# Incidents

## GET /incidents

> Get incidents.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"Incident":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","format":"date-time"},"updatedAt":{"type":"string","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true},"subscribed":{"type":"boolean","readOnly":true},"affectedTeams":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/TeamRel"}}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/incidents":{"get":{"tags":["Incidents"],"summary":"Get incidents.","parameters":[{"name":"start-index","in":"query","description":"an integer specifying the starting point (beginning with 0) when paging through a list of entities","schema":{"type":"integer","format":"int32","default":0}},{"name":"max-results","in":"query","description":"the maximum number of results when paging through a list of incidents. (Note: when using ?include maximum is reduced to 25)","schema":{"maximum":100,"type":"integer","format":"int32","default":10}},{"name":"include","in":"query","description":"Describes optional properties that should be included in the response. You may declare multiple. (subscribed)","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["subscribed"]}}},{"name":"states","in":"query","description":"state of the alert","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]}}},{"name":"services","in":"query","description":"service IDs of the incident's affected services","style":"form","explode":true,"schema":{"type":"array","items":{"type":"integer","format":"int64"}}},{"name":"from","in":"query","description":"from date, ISO-UTC e.g. 2021-05-25T21:24:56.771Z, based on reportTime","schema":{"type":"string","format":"date-time"}},{"name":"until","in":"query","description":"until date, ISO-UTC e.g. 2021-05-26T21:24:56.771Z, based on reportTime","schema":{"type":"string","format":"date-time"}}],"responses":{"200":{"description":"The incidents","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/Incident"}}}}}}}}}}
```

## Create a new incident.

> Note: depending on affected services this will publish notifications to subscribers. Use /publish-info to forecast notifications.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/incidents":{"post":{"tags":["Incidents"],"summary":"Create a new incident.","description":"Note: depending on affected services this will publish notifications to subscribers. Use /publish-info to forecast notifications.","requestBody":{"description":"the incident","content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentNoIncludes"}}},"required":true},"responses":{"200":{"description":"The newly created incident","content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}}}}}}}
```

## Forecast the affected subscribers and status pages

> Forecast the affected subscribers and status pages as well as notifications that would be send out due to created or update incident.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}},"UIMenuItem":{"type":"object","properties":{"id":{"type":"number"},"label":{"type":"string"}}}}},"paths":{"/incidents/publish-info":{"post":{"tags":["Incidents"],"summary":"Forecast the affected subscribers and status pages","description":"Forecast the affected subscribers and status pages as well as notifications that would be send out due to created or update incident.","requestBody":{"description":"the incident","content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentNoIncludes"}}},"required":true},"responses":{"200":{"description":"The forecast for the provided incident","content":{"application/json":{"schema":{"type":"object","properties":{"statusPagesInfo":{"$ref":"#/components/schemas/UIMenuItem"},"privateStatusPages":{"type":"number","readOnly":true},"publicStatusPages":{"type":"number","readOnly":true},"privateSubscribers":{"type":"number","readOnly":true},"publicSubscribers":{"type":"number","readOnly":true}}}}}}}}}}}
```

## Get a specific incident.

> Note: returns an ETag header that can be send to the PUT /incidents/{id} resource as If-Match header to return a 412 Error in case any related resources e.g. Services or Incident have been updated in the mean time.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"IncidentWithHistory":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","format":"date-time"},"updatedAt":{"type":"string","format":"date-time"},"history":{"type":"array","items":{"$ref":"#/components/schemas/IncidentUpdate"}},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true},"subscribed":{"type":"boolean","readOnly":true},"affectedTeams":{"type":"array","readOnly":true,"items":{"$ref":"#/components/schemas/TeamRel"}}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"IncidentUpdate":{"type":"object","properties":{"id":{"type":"string"},"content":{"type":"string"},"creator":{"$ref":"#/components/schemas/UserRel"},"incidentStatus":{"$ref":"#/components/schemas/IncidentStatus"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","format":"date-time"}}},"UserRel":{"required":["id"],"type":"object","properties":{"id":{"type":"integer","format":"int64"},"firstName":{"type":"string"},"lastName":{"type":"string"}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/incidents/{id}":{"get":{"tags":["Incidents"],"summary":"Get a specific incident.","description":"Note: returns an ETag header that can be send to the PUT /incidents/{id} resource as If-Match header to return a 412 Error in case any related resources e.g. Services or Incident have been updated in the mean time.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"include","in":"query","description":"Describes optional properties that should be included in the response. You may declare multiple. (subscribed, affectedTeams, history)","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string","enum":["subscribed","affectedTeams","history"]}}}],"responses":{"200":{"description":"The requested incident","headers":{"ETag":{"description":"Send to the PUT /incidents/{id} resource as If-Match header to return a 412 Error in case any related resources e.g. Services or Incident have been updated in the mean time.","schema":{"type":"string"}}},"content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentWithHistory"}}}}}}}}}
```

## Update the specific incident.

> Note: the update will be automatically appended to the incident's update history and publish notifications to subscribers.

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"IncidentNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"summary":{"type":"string"},"status":{"$ref":"#/components/schemas/IncidentStatus"},"message":{"type":"string"},"sendNotification":{"type":"boolean"},"createdAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"updatedAt":{"type":"string","description":"May be overwritten during the creation of the incident, otherwise read-only","format":"date-time"},"affectedServices":{"type":"array","items":{"type":"object","properties":{"impact":{"$ref":"#/components/schemas/ServiceStatus"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"}}}},"resolvedOn":{"type":"string","format":"date-time","readOnly":true}}},"IncidentStatus":{"type":"string","description":"the incident status","enum":["INVESTIGATING","IDENTIFIED","MONITORING","RESOLVED"]},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/incidents/{id}":{"put":{"tags":["Incidents"],"summary":"Update the specific incident.","description":"Note: the update will be automatically appended to the incident's update history and publish notifications to subscribers.","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}},{"name":"If-Match","in":"header","description":"Should be the ETag response header retrieved from GET /incidents/{id} to prevent updating the incident based on outdated information. Will return 412 status code in case of conflict.","schema":{"type":"string"}}],"requestBody":{"description":"the incident","content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentNoIncludes"}}},"required":true},"responses":{"200":{"description":"The updated incident","content":{"application/json":{"schema":{"$ref":"#/components/schemas/IncidentNoIncludes"}}}}}}}}}
```

## GET /incidents/{id}/private-subscribers

> Get the subscribers (users and teams) of an incident

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"TeamUserOption":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"type":{"type":"string","enum":["USER","TEAM"]}}}}},"paths":{"/incidents/{id}/private-subscribers":{"get":{"tags":["Incidents"],"summary":"Get the subscribers (users and teams) of an incident","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"200":{"description":"The subscribers of the incident","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/TeamUserOption"}}}}}}}}}}
```

## POST /incidents/{id}/private-subscribers

> Add subscribers (users and teams) to an incident

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.3-r.4"},"tags":[{"name":"Incidents"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"TeamUserOption":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"type":{"type":"string","enum":["USER","TEAM"]}}}}},"paths":{"/incidents/{id}/private-subscribers":{"post":{"tags":["Incidents"],"summary":"Add subscribers (users and teams) to an incident","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"requestBody":{"description":"subscribers that should be added","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/TeamUserOption"}}}},"required":true},"responses":{"204":{"description":"the response","content":{}}}}}}}
```
