Escalation Policies

List escalation policies.

get

Authorizations

apiKey

AuthorizationstringRequired

The Bearer API key of your user more info.

Query parameters

start-indexinteger · int32Optional

an integer specifying the starting point (beginning with 0) when paging through a list of entities

Default: 0

max-resultsinteger · int32 · max: 50Optional

the maximum number of results when paging through a list of escalation policies.

Default: 50

Responses

200

OK

application/json

get

/escalation-policies

HTTPcURLJavaScriptPython

GET /api/escalation-policies HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200

OK

[
  {
    "id": 1,
    "name": "text",
    "escalationRules": [
      {
        "escalationTimeout": 1,
        "user": {
          "id": 1
        },
        "schedule": {
          "id": 1
        },
        "users": [
          {
            "id": 1,
            "firstName": "text",
            "lastName": "text"
          }
        ],
        "schedules": [
          {
            "id": 1,
            "name": "text",
            "type": "STATIC"
          }
        ]
      }
    ],
    "teams": [
      {
        "id": 1,
        "name": "text"
      }
    ],
    "repeating": false,
    "frequency": 1,
    "delayMin": 0,
    "routingKey": "text"
  }
]

Create a new escalation policy.

post

Authorizations

apiKey

AuthorizationstringRequired

The Bearer API key of your user more info.

Body

application/json

idinteger · int64Optional

namestringRequired

repeatingbooleanOptionalDefault: false

frequencyinteger · int32 · min: 1 · max: 9OptionalDefault: 1

delayMininteger · int32 · max: 15OptionalDefault: 0

routingKeystringOptional

optional

Responses

201

Created. The URI of the escalation policy is included in the Location header and the entity in the body

application/json

post

/escalation-policies

HTTPcURLJavaScriptPython

POST /api/escalation-policies HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 309

{
  "id": 1,
  "name": "text",
  "escalationRules": [
    {
      "escalationTimeout": 1,
      "user": {
        "id": 1
      },
      "schedule": {
        "id": 1
      },
      "users": [
        {
          "id": 1,
          "firstName": "text",
          "lastName": "text"
        }
      ],
      "schedules": [
        {
          "id": 1,
          "name": "text",
          "type": "STATIC"
        }
      ]
    }
  ],
  "teams": [
    {
      "id": 1,
      "name": "text"
    }
  ],
  "repeating": false,
  "frequency": 1,
  "delayMin": 0,
  "routingKey": "text"
}

201

Created. The URI of the escalation policy is included in the Location header and the entity in the body

{
  "id": 1,
  "name": "text",
  "escalationRules": [
    {
      "escalationTimeout": 1,
      "user": {
        "id": 1
      },
      "schedule": {
        "id": 1
      },
      "users": [
        {
          "id": 1,
          "firstName": "text",
          "lastName": "text"
        }
      ],
      "schedules": [
        {
          "id": 1,
          "name": "text",
          "type": "STATIC"
        }
      ]
    }
  ],
  "teams": [
    {
      "id": 1,
      "name": "text"
    }
  ],
  "repeating": false,
  "frequency": 1,
  "delayMin": 0,
  "routingKey": "text"
}

Get escalation policy with the specified id.

get

Authorizations

apiKey

AuthorizationstringRequired

The Bearer API key of your user more info.

Path parameters

idnumberRequired

entity ID

Responses

200Success

application/json

get

/escalation-policies/{id}

HTTPcURLJavaScriptPython

GET /api/escalation-policies/{id} HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

200Success

{
  "id": 1,
  "name": "text",
  "escalationRules": [
    {
      "escalationTimeout": 1,
      "user": {
        "id": 1
      },
      "schedule": {
        "id": 1
      },
      "users": [
        {
          "id": 1,
          "firstName": "text",
          "lastName": "text"
        }
      ],
      "schedules": [
        {
          "id": 1,
          "name": "text",
          "type": "STATIC"
        }
      ]
    }
  ],
  "teams": [
    {
      "id": 1,
      "name": "text"
    }
  ],
  "repeating": false,
  "frequency": 1,
  "delayMin": 0,
  "routingKey": "text"
}

Update an existing escalation policy.

put

Authorizations

apiKey

AuthorizationstringRequired

The Bearer API key of your user more info.

Path parameters

idnumberRequired

entity ID

Body

application/json

idinteger · int64Optional

namestringRequired

repeatingbooleanOptionalDefault: false

frequencyinteger · int32 · min: 1 · max: 9OptionalDefault: 1

delayMininteger · int32 · max: 15OptionalDefault: 0

routingKeystringOptional

optional

Responses

200

The updated escalation policy

application/json

put

/escalation-policies/{id}

HTTPcURLJavaScriptPython

PUT /api/escalation-policies/{id} HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Content-Type: application/json
Accept: */*
Content-Length: 309

{
  "id": 1,
  "name": "text",
  "escalationRules": [
    {
      "escalationTimeout": 1,
      "user": {
        "id": 1
      },
      "schedule": {
        "id": 1
      },
      "users": [
        {
          "id": 1,
          "firstName": "text",
          "lastName": "text"
        }
      ],
      "schedules": [
        {
          "id": 1,
          "name": "text",
          "type": "STATIC"
        }
      ]
    }
  ],
  "teams": [
    {
      "id": 1,
      "name": "text"
    }
  ],
  "repeating": false,
  "frequency": 1,
  "delayMin": 0,
  "routingKey": "text"
}

200

The updated escalation policy

{
  "id": 1,
  "name": "text",
  "escalationRules": [
    {
      "escalationTimeout": 1,
      "user": {
        "id": 1
      },
      "schedule": {
        "id": 1
      },
      "users": [
        {
          "id": 1,
          "firstName": "text",
          "lastName": "text"
        }
      ],
      "schedules": [
        {
          "id": 1,
          "name": "text",
          "type": "STATIC"
        }
      ]
    }
  ],
  "teams": [
    {
      "id": 1,
      "name": "text"
    }
  ],
  "repeating": false,
  "frequency": 1,
  "delayMin": 0,
  "routingKey": "text"
}

Delete the specified escalation policy.

delete

Authorizations

apiKey

AuthorizationstringRequired

The Bearer API key of your user more info.

Path parameters

idnumberRequired

entity ID

Responses

204

if deletion was successful

delete

/escalation-policies/{id}

HTTPcURLJavaScriptPython

DELETE /api/escalation-policies/{id} HTTP/1.1
Host: 
Authorization: YOUR_API_KEY
Accept: */*

204

if deletion was successful

No content