# Service Outages

## GET /service-outages

> Get the outages (including applied overrides) of a specific service

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ServiceOutage":{"type":"object","properties":{"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]}}},"paths":{"/service-outages":{"get":{"tags":["Service Outages"],"summary":"Get the outages (including applied overrides) of a specific service","parameters":[{"name":"service","in":"query","description":"the id of the service for which the outages should be fetched","schema":{"type":"number"}},{"name":"from","in":"query","description":"from date, ISO-UTC e.g. 2021-05-25T21:24:56.771Z","schema":{"type":"string","format":"date-time"}},{"name":"until","in":"query","description":"until date, ISO-UTC e.g. 2021-05-26T21:24:56.771Z","schema":{"type":"string","format":"date-time"}},{"name":"ignore-overrides","in":"query","description":"if the outages should not take overrides into account, default is false","schema":{"type":"boolean"}}],"responses":{"200":{"description":"The outages of the service","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutage"}}}}}}}}}}
```

## GET /service-outages/overrides

> Get the overrides of a specific service

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ServiceOutageOverride":{"type":"object","properties":{"id":{"type":"string"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/service-outages/overrides":{"get":{"tags":["Service Outages"],"summary":"Get the overrides of a specific service","parameters":[{"name":"service","in":"query","description":"the id of the service for which the overrides should be fetched","schema":{"type":"number"}},{"name":"from","in":"query","description":"from date, ISO-UTC e.g. 2021-05-25T21:24:56.771Z","schema":{"type":"string","format":"date-time"}},{"name":"until","in":"query","description":"until date, ISO-UTC e.g. 2021-05-26T21:24:56.771Z","schema":{"type":"string","format":"date-time"}}],"responses":{"200":{"description":"The overrides of the service","content":{"application/json":{"schema":{"type":"array","items":{"$ref":"#/components/schemas/ServiceOutageOverride"}}}}}}}}}}
```

## POST /service-outages/overrides

> Override a part of a service's outage history

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ServiceOutageOverride":{"type":"object","properties":{"id":{"type":"string"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/service-outages/overrides":{"post":{"tags":["Service Outages"],"summary":"Override a part of a service's outage history","requestBody":{"description":"override that should be made","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceOutageOverride"}}},"required":true},"responses":{"201":{"description":"The added override","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceOutageOverride"}}}}}}}}}
```

## GET /service-outages/overrides/{id}

> Get the specific service outage override

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ServiceOutageOverride":{"type":"object","properties":{"id":{"type":"string"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/service-outages/overrides/{id}":{"get":{"tags":["Service Outages"],"summary":"Get the specific service outage override","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"200":{"description":"The override","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceOutageOverride"}}}}}}}}}
```

## PUT /service-outages/overrides/{id}

> Update an existing service outage override

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}},"schemas":{"ServiceOutageOverride":{"type":"object","properties":{"id":{"type":"string"},"service":{"$ref":"#/components/schemas/ServiceNoIncludes"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"from":{"type":"string","format":"date-time"},"until":{"type":"string","format":"date-time"}}},"ServiceNoIncludes":{"type":"object","properties":{"id":{"type":"number"},"name":{"type":"string"},"alias":{"type":"string"},"status":{"$ref":"#/components/schemas/ServiceStatus"},"description":{"type":"string"},"oneOpenIncidentOnly":{"type":"boolean"},"showUptimeHistory":{"type":"boolean"},"teams":{"type":"array","items":{"$ref":"#/components/schemas/TeamRel"}}}},"ServiceStatus":{"type":"string","description":"the service status","enum":["OPERATIONAL","UNDER_MAINTENANCE","DEGRADED","PARTIAL_OUTAGE","MAJOR_OUTAGE"]},"TeamRel":{"type":"object","properties":{"id":{"type":"integer","format":"int64"},"name":{"type":"string"}}}}},"paths":{"/service-outages/overrides/{id}":{"put":{"tags":["Service Outages"],"summary":"Update an existing service outage override","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"requestBody":{"description":"override that should be made","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceOutageOverride"}}},"required":true},"responses":{"200":{"description":"The updated override","content":{"application/json":{"schema":{"$ref":"#/components/schemas/ServiceOutageOverride"}}}}}}}}}
```

## DELETE /service-outages/overrides/{id}

> Remove a service outage override

```json
{"openapi":"3.0.1","info":{"title":"ilert REST API","version":"v2.2026.5-r.3"},"tags":[{"name":"Service Outages"}],"servers":[{"url":"/api"}],"security":[{"apiKey":[]}],"components":{"securitySchemes":{"apiKey":{"type":"apiKey","description":"The Bearer API key of your user <a href='/api-docs/#section/Authentication'>more info</a>.","name":"Authorization","in":"header"}}},"paths":{"/service-outages/overrides/{id}":{"delete":{"tags":["Service Outages"],"summary":"Remove a service outage override","parameters":[{"name":"id","in":"path","description":"entity ID","required":true,"schema":{"type":"number"}}],"responses":{"204":{"description":"the response","content":{}}}}}}}
```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ilert.com/developer-docs/rest-api/api-reference/service-outages.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.