Does ilert allow customizable user roles and permissions?

No, ilert only offers pre-defined roles, both global and team-level. Custom roles are on our roadmap, but no ETA is available yet.

Current role system

Pre-defined roles

ilert provides a set of pre-defined roles:

  • Global roles: Apply across the entire organization

  • Team-level roles: Specific to individual teams

  • Standard permissions: Common permission sets for typical use cases

Role types available

Current role options include:

  • Account Owner: Full administrative access to account settings

  • Admin: Administrative access to teams and configurations

  • User: Standard user access with basic permissions

  • Read-only: Limited access for viewing only

Permission management

Team-level permissions

Yes, permissions can be customized for different user groups through team-level roles:

  • Team-specific access: Control what users can see and do within specific teams

  • Alert visibility: Manage which alerts users can access

  • Configuration permissions: Control who can modify team settings

  • Escalation management: Define who can manage escalation policies

Permission granularity

While custom roles aren't available, you can:

  • Assign users to multiple teams: Give users different permissions across teams

  • Use team-level restrictions: Control access at the team level

  • Leverage global roles: Use organization-wide roles for broad permissions

  • Combine approaches: Mix global and team-level permissions as needed

Future enhancements

Custom roles roadmap

Custom roles are planned for future releases and will include:

  • Custom permission sets: Create roles with specific permission combinations

  • Granular controls: Fine-tune access to specific features and data

  • Role inheritance: Create role hierarchies and inheritance

  • Advanced permissions: More detailed control over system access

Getting started

To manage user roles and permissions, navigate to your team settings and user administration sections.

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