Does ilert allow customizable user roles and permissions?

No, ilert only offers pre-defined roles, both global and team-level. Custom roles are on our roadmap, but no ETA is available yet.

Current role system

Pre-defined roles

ilert provides a set of pre-defined roles:

• Global roles: Apply across the entire organization

• Team-level roles: Specific to individual teams

• Standard permissions: Common permission sets for typical use cases

Role types available

Current role options include:

• Account Owner: Full administrative access to account settings

• Admin: Administrative access to teams and configurations

• User: Standard user access with basic permissions

• Read-only: Limited access for viewing only

Permission management

Team-level permissions

Yes, permissions can be customized for different user groups through team-level roles:

• Team-specific access: Control what users can see and do within specific teams

• Alert visibility: Manage which alerts users can access

• Configuration permissions: Control who can modify team settings

• Escalation management: Define who can manage escalation policies

Permission granularity

While custom roles aren't available, you can:

• Assign users to multiple teams: Give users different permissions across teams

• Use team-level restrictions: Control access at the team level

• Leverage global roles: Use organization-wide roles for broad permissions

• Combine approaches: Mix global and team-level permissions as needed

Future enhancements

Custom roles roadmap

Custom roles are planned for future releases and will include:

• Custom permission sets: Create roles with specific permission combinations

• Granular controls: Fine-tune access to specific features and data

• Role inheritance: Create role hierarchies and inheritance

• Advanced permissions: More detailed control over system access

Getting started

To manage user roles and permissions, navigate to your team settings and user administration sections.

Related Documentation

• User Roles and Permissions

• Teams

• Account Settings