Does ilert allow customizable user roles and permissions?
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No, ilert only offers pre-defined roles, both global and team-level. Custom roles are on our roadmap, but no ETA is available yet.
ilert provides a set of pre-defined roles:
Global roles: Apply across the entire organization
Team-level roles: Specific to individual teams
Standard permissions: Common permission sets for typical use cases
Current role options include:
Account Owner: Full administrative access to account settings
Admin: Administrative access to teams and configurations
User: Standard user access with basic permissions
Read-only: Limited access for viewing only
Yes, permissions can be customized for different user groups through team-level roles:
Team-specific access: Control what users can see and do within specific teams
Alert visibility: Manage which alerts users can access
Configuration permissions: Control who can modify team settings
Escalation management: Define who can manage escalation policies
While custom roles aren't available, you can:
Assign users to multiple teams: Give users different permissions across teams
Use team-level restrictions: Control access at the team level
Leverage global roles: Use organization-wide roles for broad permissions
Combine approaches: Mix global and team-level permissions as needed
Custom roles are planned for future releases and will include:
Custom permission sets: Create roles with specific permission combinations
Granular controls: Fine-tune access to specific features and data
Role inheritance: Create role hierarchies and inheritance
Advanced permissions: More detailed control over system access
To manage user roles and permissions, navigate to your team settings and user administration sections.