How does the holiday calendar feature work?

ilert's holiday calendar feature allows you to manage holidays and exceptions in your on-call schedules to ensure fair and flexible coverage.

Holiday calendar functionality

Assigning holidays

You can assign national or regional holidays to team schedules:

• Pre-defined holidays: Use built-in holiday calendars for common regions

• Custom holidays: Add your own company-specific holidays

• Regional variations: Configure different holidays for different teams or locations

Override capabilities

The holiday calendar feature provides flexibility through:

• Holiday overrides: Override default holiday settings when needed

• Custom exceptions: Add specific exceptions for individual team members

• Temporary adjustments: Make short-term changes to holiday schedules

Configuration options

Setting up holidays

1. Choose holiday calendar: Select from available regional calendars or create custom ones

2. Assign to teams: Apply holiday calendars to specific teams or the entire organization

3. Configure overrides: Set up rules for when holidays should be overridden

Managing exceptions

You can create exceptions for:

• Individual team members: Allow specific people to work on holidays

• Critical services: Ensure essential services maintain coverage during holidays

• Special circumstances: Handle unique situations that require holiday coverage

Getting started

To configure holiday calendars, navigate to your team settings in ilert and look for the holiday calendar configuration options.

Related Documentation

• On-Call Schedules

• Teams

• Support Hours