# What types of advanced reports are available?

ilert offers comprehensive reporting capabilities to help you track performance, optimize operations, and support decision-making processes.

## Available report types

### On-call reports

* **Time on-call per user/team**: Track how much time each person or team spends on call
* **On-call coverage analysis**: Monitor coverage gaps and distribution across teams
* **Schedule compliance**: Ensure teams are following their assigned schedules

### Alert and incident metrics

* **Mean Time to Acknowledge (MTTA)**: Average time from alert creation to first acknowledgment
* **Mean Time to Resolve (MTTR)**: Average time from alert creation to resolution
* **Alert volume by type**: Breakdown of alerts by severity, source, or category
* **Resolution time trends**: Track how resolution times change over time

### Notification analytics

* **Notification volume by type**: Analyze SMS, email, phone call, and push notification usage
* **Delivery success rates**: Monitor notification delivery reliability
* **Response time analysis**: Track how quickly team members respond to notifications

### Service health metrics

* **Service uptime**: Monitor overall service availability
* **Incident frequency**: Track how often incidents occur
* **Service impact analysis**: Measure the business impact of incidents

### AI-generated insights

* **Post-mortem summaries**: Automated incident analysis and documentation
* **Pattern recognition**: Identify recurring issues and trends
* **Recommendation reports**: AI-suggested improvements based on historical data

## Accessing reports

Reports are available through the ilert dashboard and can be exported in various formats for further analysis or integration with other business intelligence tools.

{% hint style="info" %}
**Related Documentation**

* [Reports Overview](https://docs.ilert.com/reports/overview)
* [Alert Reports](https://docs.ilert.com/reports/alerts)
* [On-Call Duty Reports](https://docs.ilert.com/reports/on-call-duties)
  {% endhint %}


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