# Can voicemails create alerts? Yes, voicemails can be configured to automatically generate alerts and notify the any designated teams, similar to standard alerts. ## Voicemail alert capabilities ### Automatic alert generation When callers leave voicemails, ilert can: * **Create alerts automatically**: Generate alerts from voicemail messages * **Notify designated teams**: Route voicemail alerts to specific teams or the Operations Center * **Include voicemail content**: Attach the voicemail audio and transcription to the alert * **Follow escalation policies**: Apply the same escalation rules as other alerts ### Configuration options You can configure voicemail alerts to: * **Route to specific teams**: Direct voicemails to the Operations Center or other teams * **Set priority levels**: Assign appropriate severity to voicemail alerts * **Include metadata**: Add caller information and timestamp to alerts * **Customize notifications**: Set up specific notification channels for voicemail alerts --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ilert.com/knowledge-base/call-routing/can-voicemails-create-alerts-for-the-operations-center.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.